Esumsoft Forums

Jeff, I've noticed the same problem with PP and Hotmail / Outlook.com accounts which I have set up as IMAP, Idle/Push turned on. They have worked fine for a very long time. Now, if I delete or move an email to a folder via the web interface at outlook.com or Windows 10 Mail they are not removed from...

While waiting for other members of the Esumsoft Team to follow-up on your post -- please do what is described in THIS post above in this topic regarding "Server info (all)" data. I think I already provided this info in my post above :-). BTW, PP memory usage is now 158,504 KB. Server Info...

I been seeing a PP memory leak for quite a while. I mentioned it to Jeff prior to version 4.5 but it has persisted with 4.5 and 4.51. I'm running on Windows 7 with everything on PP up to date. Here is some memory usage info for you from Windows Task Manager. Immediately after starting PP: 37,680 KB ...

An email with full description of what happens, screen shots, error messages and files has been sent to support at esumsoft dot com. Thanks.

Quick Update: The issue only appears to occur on new junk messages. I tried moving the offending message from the Junk folder on Hotmail back to the Inbox, PP downloaded the message without issue. RE: your update --- I'm assuming that PP flagged this message as Junk this time, is this correct? No, ...

Correct, AntiJunk is 4.5.0.0 as are other components. I have not made any manual changes to AV or Firewall, etc. However, who knows what Norton does in the background. I have experienced this issue in the past but it was very infrequent. Now it occurs regularly and daily. As the junk mail senders ge...

Lately, PP 4.5.0 has been hanging when trying to retrieve / process an email from Hotmail / Outlook which is clearly junk. The only way to fix this seems to login to Hotmail. Mark the email as spam, close PP and then restart PP. When I try to close PP, Windows 7 says that the app is not responding. ...

Good news and bad news: I'm still running 4.3. The good news: using outlook.office365.com as the IMAP server works great, no errors and fast The bad news: using smtp.office365.com as the SMTP server produces this error Login Error: Auth XOAUTH2 Server Return: (#454) I re-authorized PP, restarted and...

Jeff, I run an email client called eM Client for some mail accounts where I need local retention of messages. I sometimes use if for Hotmail /Outlook.com as well. It was experiencing the same IMAP communication issues as PopPeeper, until a post on the eM Client forum suggested switching to using the...

Yes, MS must be having problems. All Hotmail accounts are back in the error state again. Downrightnow.com reporting problems as well.

Well, now that I have posted about the problem it has gone away. Naturally Must have been some MS issue with imap. Sorry for the false alarm.

This morning I started getting the following error on all my Hotmail accounts: Error (Select Command is not permitted in current state NotAuthenticatedServerError I have not changed anything for weeks and PP was working OK earlier this morning but not for a couple of hours now. Hotmail is up and run...

Some additional feedback for you on my previously mentioned issues: * The IMAP slowness I mentioned was not the first time download. I saw that happen but it wasn't the focus of my slowness comment. Having used IMAP on Hotmail for a couple of days it is still unpredictable. A mail check could be ver...

Thanks lakrscool. Is there an ETA for when PP will support the latest Hotmail/Outlook interface ? I have several Hotmail accounts and only 1 seems to be problematic, although more may join the party over time. Update: Methinks there is more going on here than meets the eye. After enabling IMAP on th...

I have the same problem. PP does not display emails from one or two of the accounts periodically. If you exit PP and restart it picks them up. This typically happens once a day. Also PP has started to get confused about which are new and unread emails (bold font in list) vs. those which have been re...