Esumsoft Forums

When I sent my email recently and from time-to-time, I'd receive an error message "An error occured when saving sent messages to file (the email was successfully sent)." Any ideas how to fix this problem? Thanks.

I switched to IMAP and problem solved. Thanks.

I received two different emails from the same sender, same subject line, but different content. I read the 1st email and minimized PP. And about a few minutes later the 2nd email arrived and show up as New/Unread. I noticed the 1st email is missing in PP and thought it may be a continuation of the f...

Problem solved and the instructions helped. I must have changed the settings without knowing when I deinstalled MS Outlook. Thank you Jeff for the help.

Problem and mystery solved ! It turns out the leading spaces (intentional) in my email account in PP is the culprit. When PP reloads, it strips the empty spaces and resulted in an account mismatched. It is a simple fix on my part and thank you Jeff for the persistence in resolving my issue. Sorry fo...

Email sent to my gmail and yahoo accounts with Kanji characters (Chinese traditional) show up correctly in the main body but as ?? in the subject line when viewed from PP (4.0.1.0). I conducted my own test by including Kanji characters in the subject line and body of the mail and this is what PP sho...

The DefaultComposeAct value is my gmail account. This is expected since this was the account I selected. I then edited this gmail account in PP and the SEND OPTION lists webmail.

Note: I want to take a moment to apologize to OP for taking over his thread, sorry about that.

Jeff, To your first question, I selected 2 other boxes: USE THIS ACCT BY DEFAULT ..; and DO NOT SHOW THIS AGAIN The "select account" continue to work as expected in the same PP session. After I exit and restart PP, when I tried to compose a new email; I'd receive the "empty client&quo...

I selected my gmail account as the default. But I have to repeat the confirm process every time after a system shut down and reboot. My previous email client was MS Outlook, but I had it removed and reloaded on another computer.

Resetting does the trick. Thanks. 4/29 update: 1. After shutting down and restarting the system overnight, I have to repeat the "reset confirmation prompts" process again. Is this normal or how should I fix it? 2. I mistakenly checked the "register Pop Peeper as email client" and...

Sorry I don't remember the specific sites, but most of them are on/from Groupons and some online merchants ...etc . It was just too many prompts and mouse clicks. Thanks.

Hi Jeff, I have a similar situation as described by OP. Mine was working fine on day 1 of V4 transition. I followed your troubleshooting instructions and found I can compose email when I right clicked on anyone of the accounts listed on left side, but will get a message "email client empty ...&...

Thanks Pete. That was helpful.

Hi, is there a way to remove the Evaluation Box and to disable the MyWOT function in V4 ? Thanks.