Esumsoft Forums

I posted the topic here because I must have missed that there was a support address. It has been some time, perhaps years since I had a request and I did not see an address on your site. Could you share that support address, please. I will file it for the future.

Thanks... Paul
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Win 10 Pro I will repost the screen shots as you requested, but I do not see how you can verify the status of the keys without seeing the keys. ie: are they valid (although they were sent to me). Order ID: ESUM170829-4880-75111 Order ID: ESUM170829-4880-63123 As for the error message, I will repeat ...

I have installed Pro and plus pack on my wife's computer I am a long time user. I purchased the Pro and Plus Pack (see uploads). I have entered both the Pro and Plus keys and both are rejected.

What do I need to do to make these installs work?

Thanks...

I am usung version 4.01 of the pro pack (POP version.jpg). I want to manually add an email to the white list. I followed the instructions in the help file (POP Help_1.jpg), but the button described in the help file does not match the interface on the White List Page (see White List Page_3.jpg). Ther...

BTW, really like the improvements. Congrats on a great app. Besides the clean and intuitive GUI, I love the low resources. Like I said, I check 20 some addresses each time and it usually completes the headers in about 5-10 seconds. The delete is also just as fast.

Great product... Paul...
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I requested the Pro Pack software and received an email with three links. The last link is for POPPeeperProPlus-Install_v401.exe.

Perhaps I missed that email earlier, but only could locate the three emails I referenced earlier. Looks like I am set. Thanks... Paul...
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I am sorry to report the email link I received after the purchase sends me to a link that gives me - POPPeeper_PlusPack-Install.exe, the same file I used to do the install that we are discussing. I received three emails. The first contained the download link for POPPeeper_PlusPack-Install.exe. The s...

I will repeat my question and install issue. I had v 3.8.1. I purchased the v.4 Plus Pack, went through the install process and the process appeared to finish properly including asking me to verify the serial number which I inserted. When I clicked the "start pop peeper" button after the i...

I purchased v4 Pro version with the ad in packs. The install appeared to go ok. The new serial number was verified. However, v 3 opens when I click the .exe file. I am clicking the exe file in the program folder. I have attached screen shots of the version info under HELP. Order ID: [Info removed fo...

I have been a user of your app for many years. I have v. 3.8.1 with all the plug ins. I primarily use the app as a "email header reader" to eliminate spam and emails I do not want to download. After running the app and deleting unwanted emails I download the remaining messages. I have some...