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Hello Jeff, Poppeeper is only one of the problems ZoneAlarm Next Gen Firewall is causing. It is causing regular BSODs Connecting to the computer using Teamviewer fails unless both computers are clean booted Response on the computer slows down to an unusuable system. It is not a matter of ZoneAlarm c...

The cause of the problem has been identified. It was ZoneAlarm Next Gen Free Firewall that was causing the problem. To verify the cause I temporarily uninstalled ZoneAlarm Next Gen Free Firewall and installed the older release of ZoneAlarm Free Firewall. Emails were then collected 100% of the time. ...

Hello mjs --- Version --- OS: Windows 10 (x64) POP Peeper: 5.4.6.0 Webmail: 5.1.0.0 SSL: 1.1.1.23 IMAP: 5.4.6.0 SendMail: 5.4.6.0 Profile Picture: 5.4.6.0 (disabled) AntiJunk: 5.4.6.0 (disabled) Spell Checker: 5.4.6.0 (disabled) Trusted Sites: 5.4.6.0 (disabled) PPTweaker: 5.4.6.0 Updater: 1.0.0.0 P...

Hello mjs --- Version --- OS: Windows 10 (x64) POP Peeper: 5.4.6.0 Webmail: 5.1.0.0 SSL: 1.1.1.23 IMAP: 5.4.6.0 SendMail: 5.4.6.0 Profile Picture: 5.4.6.0 (disabled) AntiJunk: 5.4.6.0 (disabled) Spell Checker: 5.4.6.0 (disabled) Trusted Sites: 5.4.6.0 (disabled) PPTweaker: 5.4.6.0 Updater: 1.0.0.0 P...

Hello,

Just a note to mention that the problem was never resolved.

As I speak my Gmail account is not getting collected.

Surprised no one else has reported this problem.

Regards,

fbagnato

Hi Jeff,

Thanks for your advice.

I will leave it as is for now and if the problem re-arises I will assess whether to elect to install the older version of Poppeeper.

Regards,

fbagnato

Hi Jeff, Thanks for your email. There is no problem at the moment. It seems to fix itself up after many attempts at collecting emails. Problem only starting occurring after I updated SSL module to version 1.1.1.23. Never had a problem in the past. But, at the moment there is no problem. I can post a...

Hi mjs, The error seems to happen sometimes and other times the Gmail account collects ok. Here is the log: ================================================================================================ --- Version --- OS: Windows 10 (x64) POP Peeper: 5.4.6.0 Webmail: 5.1.0.0 SSL: 1.1.1.23 IMAP: 5...

Hello mjs, I don't know if you are a developer of Poppeeper but I am now having the same error with my Gmail account. I really suspect that the version 1.1.1.23 of the SSL module has some problem with the 5.4.6.0 version of Poppeeper. I never had this problem in the past and it has happened on diffe...

Hello mjs, What I did was leave the computer on overnight so that Poppeeper would keep attempting to collect emails. The 3rd computer is now working and collecting emails. Looks like it is resolved, either temporarily or permanently. A bit more background to the problem. As I said earlier I don't kn...

Yes I have rebooted it several times.

Hello again mjs, I understand what I was doing wrong now, I wasn't clicking OK once I ticked "Advanced options". Now I have done that and checked all three accounts. In "Edit account..." the sections "Advanced" (Retrieval options) and even "Advanced 2" all thr...

Hello mjs, Thanks for the clarification however the suspect Hotmail account is now working. Nothing at my end was changed but it is collecting the emails like the other 2 accounts. I've checked 2 of the 3 computers with that account and both are working. I will be checking the 3rd computer in the ne...

I don't know whether the pasted log will help but let me know if there is another more detailed log I can provide.

Regards,

fbagnato

LOG AS FOLLOWS: --- Version --- OS: Windows 10 (x64) POP Peeper: 5.4.6.0 Webmail: 5.1.0.0 SSL: 1.1.1.23 IMAP: 5.4.6.0 SendMail: 5.4.6.0 Profile Picture: 5.4.6.0 (disabled) AntiJunk: 5.4.6.0 (disabled) Spell Checker: 5.4.6.0 (disabled) Trusted Sites: 5.4.6.0 (disabled) PPTweaker: 5.4.6.0 Updater: 1.0...

Hello again mjs, > Edit the offending (problematic) account and select the "Advanced" option to determine if the "Retrieval option" setting for this account > (that has the issue) is the same setting as the other two accounts that do not have the issue (make sure the values for a...

Hello mjs, Thanks for your reply. It is still happening and is happening on all 3 PCs with the same hotmail account. I have checked that Poppeeper and all the modules are up to date. I don't know when it started as the hotmail account is my partner's account and she doesn't use Poppeeper even though...

On one of my computers Poppeeper is not collecting emails from one of my 2 hotmail accounts. The error is "Unexpectedly disconnected from server while sending data" I have compared the account settings on another computer that has the same email account which is working and all the setting...

GOOD NEWS! Tried another full uninstall and reinstall and my Poppeeper is working again. I have no idea why it wasn't working but as long as it is working again then I am a happy camper. Thanks to Jeff and mjs for your input and suggestions, we are none the wiser as to what happened but it is all go...

Hello mjs, Thanks for your input. I am running AVG Free (which is basically the same beast as Avast). I manually turned off all shields that were available as per your instructions then exited Poppeeper an restarted it but I still have the same problem. I somehow feel like something has gotten corru...