Esumsoft Forums

Welcome to the PP Forums, Ray ! In response to your inquiry - there is no way at present for you to view a forgotten email account password in the PP program. The best thing I can suggest is going to the affected email account via your browser, and following the instructions provided by your email s...

You're quite welcome & glad to hear everything is back to normal, tellmepls ! Thanks also for including the info which lakrsrool had inquired about! Temporary 'glitches' do seem to come in 'spurts'. They tend to resolve sort of like the proverbial " TV set " that goes on the fritz - un...

Thanks very much for posting back with that info, tellmepls!

There may be more going on here than I'm seeing at present, so I have contacted Jeff and asked him to review your topic here. He should be able to better ascertain exactly what is occurring, and a resolution.

Best regards,

Hi tellmepls and welcome to the PP Forums, Sorry to hear of the issues you're experiencing. Please have a look at the information regarding the Yahoo Error 999 HERE , and Yahoo Error 19 HERE , to see if this helps shed some light on the issues you're having. (Note the recommendation made by Jeff reg...

Hi jacalert,

While waiting for Jeff to review your post for additional follow-up, I have a question for you:

What type of error message(s) are you receiving when PP tries to access your Hotmail accounts?

Thanks and best regards,

Hi jerhood914 ! Thank you for your suggestion. :) I've merged your post with an existing topic on the same subject you're inquiring about. Please have a look at Jeff's replies shown above, which should help answer your question. He will be along later today to review your post. If anything has chang...

Hi NJBill,

Thanks for reporting the problem you're experiencing. Since the issue involves PP on a Windows 10 computer, I have contacted Jeff and asked him to review your post here.

Best regards,

Much obliged for the additional info, willandrip ! I have contacted Jeff and asked him to review your topic/issue here, as he may need more information to ascertain what's causing your issue, particularly given your location and your PP program is using dial-up. He should be dropping by the forum l...

As stated in the first post; Both the last two versions have been used. NEITHER WORK. BOTH DISPLAY the same symptoms. I have not used plug ins previously....non have been required or installed. There is only one way to access the email client. Hotmail/MSM/Live. No other server type works. The conne...

Welcome to the PP Forums, willandrip ! You present and interesting issue and thanks for the additional detailed info! To get started, please post back with the following info: 1. What version of PP are you using? 2. Confirm all plugins are up-to-date. (For questions 1 & 2 . Open PP > [ HELP ] > ...

Greetings again abr88 , While awaiting Jeff to stop by the Forums, I'll try to get started on resolving the issue you're having. It's possible the problem is the result of whatever settings you have, as shown in the image below: PP - TOOLS - OPTIONS - MESSAGE RETRIEVAL.png Please follow the instruct...

Hi abr88 , Until Jeff returns to review your post, please check your settings at: PP > [ TOOLS ] > PPTWEAKER > MISC Note the setting in the image below (within the red rectangle). If it is not set to " Close window " - then that is likely the reason for the problem you're experiencing. Cha...

Welcome to the PP Forums, GilbertMendonca ! ( I edited your topic post to translate part of the error message for other forum members' benefit and also to modify your Hotmail/Outlook email account name. This is for your security and privacy) . The particular error message you're receiving typically ...

Hi johnwrites,

Your question may be one which Jeff can answer with more certainty than I. However, I can confirm that I experience the same issue as you when I've sent test emails from two of my own Yahoo accounts (IMAP).

Best regards,

Hi garalare , The particular error message you're receiving typically involves a server-side problem ( i.e. not an actual issue with the PP program itself) , and tend to resolve on their own in a short period of time. Such errors can also occur because Hotmail/Outlook may be requesting you to update...

Hi Udi , Sorry to hear of your Gmail issue. Thus far, you are the first person who's reporting the particular problem described. Since I'm not presently seeing any major service disruptions with Gmail, it's unclear just what the source of your issue is. * - I have contacted Jeff and asked him to rev...

Good evening dibob and welcome to the PP Forums! I noticed receiving the exact same error message as you've reported here with my own Hotmail/Outlook accounts. After two manual mail checks of the accounts failed to clear the error, I then logged-in to the accounts via my browser. Hotmail/Outlook was...

Thank you for posting back with the clarification and additional information, Brisco74!

Jeff should be stopping by soon and be able to provide more assistance than I am able to do at present.

Best regards,

Hi Brisco74 and welcome to the PP Forums! Given the particular nature of the problem you are reporting, I have contacted our Forum Administrator/Product Developer, Jeff , and asked him to review your topic here, as he may need additional information from you to resolve the issue. In the interim, ple...

Thanks to everyone who has reported their issues thus far! [For any other PopPeeper users experiencing the issue(s) described in this topic, please read the following before posting ] 1. Please confirm you are able to log-in to your affected Gmail accounts ON-LINE without any problems. If you are l...