Esumsoft Forums

Hi sares and welcome to the PP Forums, Given the particular nature of the issue you're reporting, I have contacted Jeff and asked him to review your topic here, as he may need additional information/logs from you. He may also prefer to continue this discussion via Support email. He should be stoppin...

Good morning valkyrie and Catman51,

Sorry to hear of the Gmail issues you're both having. To get started, please post back with the complete text of the error messages you are receiving by following the instructions provided by lakrsrool SHOWN HERE.

Thank you & best regards,

[For PP users experiencing log-in/Send-Mail issues with Cox email accounts ] Cox Communications Tech Support staff confirmed early this morning they are continuing to address the ongoing log-in and send-mail issues with their email service. These problems have been occurring over the past 3 - 4 wee...

Greeting again, ilupp,

It may be the "Remove messages from list" option isn't available in the PP version you're currently using. I'm actually using a different one on my end.
Thanks for providing the screenshot too!

Best regards,

Much obliged for posting back with that info, ilupp ! The additional method of accomplishing what you wanted should be of help to any other members desiring to do the same thing. I'm a bit puzzled though why you didn't see the " Remove messages from list " option after right-clicking on t...

Hi ilupp , What you can do is to right-click on the messages in the Inbox list that you wish to re-evaluate with the newly created rules, select " Remove from list " - this will remove the message(s) from PP and re-download them again when either PP does its next scheduled mail check of th...

Welcome to the PP Forums, wmn2 , For future reference, please do not post your actual email address, as it can be harvested by spambots. This is for your security and privacy. Please see Forum Rules HERE . To better assist you, please post back with the following: 1. Confirm the specific email servi...

Hi Oleg,

Just a note that I've contacted Jeff and asked him to review your topic here, since the issue you're experiencing is a little beyond my expertise.

Best regards,

Welcome to the PP Forums, illup , and thank you for reporting the problem you're experiencing. The issue you've described has been reported by another PP user not long ago, which Jeff is aware of. (Please see topic at the link shown below) : http://www.esumsoft.com/Forums/viewtopic.php?p=30567#p3056...

Hi streetwolf and welcome to the PP Forums, To answer your inquiry, YES , PopPeeper will run on Windows Operating Systems 2000 and later , including Windows 10. Please review Jeff's official Announcement about PopPeeper version 4 . You have the options of purchasing PP Pro v4 outright, or you can si...

You're quite welcome, amitt . For what it's worth ...I've made the same oversight in the past, myself! On a little different note...I noticed you tried to include a screenshot image in your post, but it didn't show up. Just for future reference, there's a Stickie with step-by-step instructions on ho...

Hi amitt , It sounds like you are presently utilizing either the individual account password protection feature and/or Administrator password option. If I'm understanding your inquiry correctly , we'll start as simply as possible and go from there. Please read through the information provided in Pop...

You're welcome.

Cheers!

Hi 007me , Sorry to hear of the issue you're having with Gmail . At the present time, I'm not seeing any service disruptions being reported for Gmail, which might account for your problem, so I have a couple of questions for you to get started: 1. Are you able to log-in to the affected accounts on-l...

Good morning captJac and welcome to the PP Forums! The issue you're reporting recently happened to another member. Please have a look at the topic HERE . Information is also posted there by lakrsrool , as well as, Jeff , which should help resolve the problem. Please post back and let us know if you ...

Welcome to the PP Forums, baconcheddar!

Glad you were able to resolve your issue and for updating us here.

Best regards,

Hi chrislla and welcome to the PP Forums! Please read Jeff's post above which provides details of how to resolve your Gmail problem. A Webmail update has just been released. Also, it's preferable to first check the Forums to see if others may have already posted about an issue you may be experiencin...

Welcome to the PP Forums, j00 ! Please read Jeff's post above regarding the problem you are reporting and the instructions for resolving it. A Webmail update has been released to correct the issue. Also, it is a good idea to first look at recent forum posts to see if any others have posted about a p...

Good morning everyone and welcome to our newest member, Popylu ! Thank you each for reporting your problems with Gmail - which at this time, appear to be nearly identical. We are presently looking into this issue and hope to have more info available later on. [ For others experiencing this Gmail pro...

Hi ted , The background color(s) you're seeing with the emails shown in PP's Message List are a component of the PP Pro v4 Antijunk feature (spam-filtering) . Since you've indicated having no need for the spam-filtering function, the simplest way to resolve both your issues is this: - Open PP > [ TO...