Esumsoft Forums

Ok, here are some more questions: 1) You said that you didn't know if the other 2 accounts are affected or not. Could you send one of those accounts an email to verify? It may prove helpful if another account has the same problem or not. 2) Above the Message List is the "All Accounts" drop...

That folder contains your ini files and the message data files, so it's really hard to tell what the problem might have been. I've never seen anything like that which wasn't resolved by a display filter or the "number of messages" so I guess it will remain a mystery. Let me know if you see...

Update: this has been addressed for v4.1 (beta5, if available).

As a note -- mostly to myself, since I had to look through the code to double-check -- the "Junk View" button on the toolbar should always be enabled unless the display filters are disabled. Since this would suggest you've disabled the display filters, we can presume that the problem is no...

It would help if you told us exactly what you did to export/import the accounts. If all you did was copy the accounts' folders (and not the ini file), then that is not sufficient -- the folders only contain message data, not account information. Account information is stored in the ini file. Copy yo...

By "export" I assume you mean that you copied the poppeeper.ini file which stores your accounts (and other settings). If that file was under C:\Program Files\ -- as opposed to under C:\Users\ -- then you likely copied the wrong file because of UAC. Instead, look for the source file in: %us...

Hotmail accounts that have the "Outlook mail (preview)" interface were returning 0 messages. This was fixed today in WebMail v4.0.20

http://www.esumsoft.com/products/pop-pe ... atewebmail

I noticed the problem myself when I tested my "Outlook Mail (preview)" account this morning and -- fortunately -- the fix was quick and easy (webmail v4.0.20). IMAP is still recommended over webmail, if possible, as it will not be dependent on the whims of Hotmail interface changes and pro...

If you still want to stick with webmail, I have 2 more possibilities: 1) If you didn't use Internet Explorer to send your test message from the browser, try doing that. You may even want to send the email to the original recipient for good measure, if possible. 2) Send an email so that we can see ex...

If I understand correctly, POP Peeper hangs when you try to open any message from one of your email domains? There may be something specific about the type of email you get from that domain, so it would help if you can send a sample message to us. From the message list, right-click on a message that...

POP Peeper does not support sending messages using the HTML format, but if you're using SMTP (not WebMail) to send, you can include the original message as an attachment. Use the "forward as attachment" option for this -- it's under the dropdown menu of the "reply" toolbar button...

Have you tried exiting/restarting POP Peeper and, if that didn't work, rebooting Windows?

Your GMail account may have been setup to require a different password for IMAP then what your regular login password was. Since you've deleted the gmail account, there's really no point in making guesses, so let us know if you can access the account or not once you've set it up again.

The mail.com account type does not work with the current mail.com interface (there may be 3rd party webmail services that use the old mail.com interface, which is why it has remained). I have a couple of mail.com accounts; one of them has the "upgrade" email (dated Sep 18) but the other on...

Moshe, can you email a sample email source to me so that I can check it out? File / Save Message as... save the file and send the file as an attachment.

There's a typo. It should read (change marked bold): Otherwise, you can add an email address using the following method, which is also easier to use if you have a list of email addresses that you want to add: - Access the AntiJunk interface (on the main menu, select Tools / AntiJunk -> Main interfac...

Outlook is rolling in a new interface. More information:
http://www.esumsoft.com/blog/outlook-co ... interface/

To summarize: if you're able to access the account with your webbrowser, are the messages still in your inbox? The answer to that will allow us to have a better idea of what may have happened.

Some additional questions:
- What version of POP Peeper are you using (under Help / About)?
- Is there a particular account that seems to be causing the problem? Refer to the status bar to see what account is currently being checked.

Oh, yes, thanks for that reminder!