Esumsoft Forums

v5.4.6 is now available. Here's how to get it -- this requires a PRO license: 1) main menu: Tools / PPtweaker / Troubleshooting 2) Enable "opt into early release / beta updates (requires pro)" and press OK 3) To force PP to check immediately, go to Help / About and press the "Check Ve...

Ok, that's good news as far as I'm concerned because it suggests the cause and the fix are still viable. I would recommend installing v5.4.6 and re-enabling IDLE for your IMAP accounts. And I think I'm going to go ahead and push v5.4.6 to the beta channel now; so it should be available within about ...

Make sure that the account isn't disabled -- edit the account and refer to the "enabled" checkbox on the bottom-left of the 'General' page. If you've intentionally disabled it, then you need to right-click on the account and select "check mail" to force it to check/delete.

temuskoff -- email me and I'll send you the version that should fix this. I'll probably be releasing this to the beta channel this week if you have Pro and want to wait (PP main menu: Tools / PPtweaker / Troubleshooting; enable "opt into early release / beta updates (requires pro)". Centu...

Have you had any further crashes since disabling IDLE?

I assume you have not had any further issues, but either way, email me (support at esumsoft dot com) and we'll move on to the next step.

Glad we could help

I'm going to mention couple things so we're all on the same page: - By default, POP Peeper will delete messages on the next check mail - If the message disappears when you mark it for delete, you probably have "hide read [or seen] messages" enabled (check under the main 'Messages' menu) Th...

It sounds like you have TB set to delete messages from the server. This is typical if TB is set to use POP3. There should be a setting in TB if you don't want this behavior: Account / Server settings / enable "Leave messages on server" (and untick "for at most... days") Although,...

This will be addressed in v5.4.7 -- for the sake of Smart HTML, messages from an RSS feed will be considered whitelisted. I think that, for now, you'll still be able to (attempt to) whitelist it, as sometimes it's better to at least provide feedback rather than disable it and left wondering why it c...

To be honest, until you had specifically asked that, I had completely forgotten that it was possible, and I still had to look in the code to make sure it was possible and the correct format. In hindsight, I'm not even sure why I added that in the first place. The good news is, now that it's been bro...

In fact, you can -- just separate the URLs with a space. ... #-o The fact that you mentioned 10 feeds made me wonder if there's some kind of limitation to the number of characters, since that field was only intended to hold a single server... and there is. Things go bad if you enter a server of long...

The only reason that's suggested to run as Admin is if you're using an outdated OS (e.g. Win7). If you *are* using Win7, then you should probably use the password method instead of Oauth2 anyway. While I haven't heard of this problem with other win7 users, it's a possibility. The last PP update was ...

It may help for you to know why the messages were hidden in the first place, in case it happens again there's probably an easier way then to toggle display filters. As I mentioned, italics means the message was hidden; but if, for example, the message had a red background, it means the message was e...

There are 3rd party utilities that can show these passwords. For various reasons, that's all I'm going to say; you'll have to find them on your own. Disclaimer: I mention such utilities not because acknowledging the existence of them is a security risk, but because not knowing about them is a securi...

Here are a couple suggestions: 1) Under the main 'Messages' menu, disable "Enable display filters" -- this will show all messages in the list, regardless of whether they're hidden, junk, etc. See if you can find the messages now (note: messages in italics means they were marked as hidden)....

Yes, I recommend using password authentication instead of Oauth2 for Outlook. Outlook has had so many issues with Oauth2 that v5.4.6 will no longer recommend using Oauth2 for Outlook. I dread the day when Outlook forces Oauth2 like gmail and yahoo do, but as I've said in the past, I think there's a ...

Do you put your computer to sleep and have you noticed if it's more likely to occur after resuming from sleep? (this may not be relevant, just a theory) Also, as an experiment, edit any IMAP accounts you have and disable the "Idle/push" feature ("general", bottom-right). Whether ...

That's what I figured. Glad to have found the bug as a result of it, though :) Use the "notification" page in voice notifier's settings to customize the Notification. There are some preset syntaxes you can select from the drop-down, or set your own; but like I said, there's not quite as ma...

Well, the only thing you're doing wrong is using something buried in the documentation that apparently no one else uses ;) There's definitely a bug (2 actually), but before I go into that -- Are you sure this is what you think it is? You mention "custom voice announcement" but that's not w...

Is it possible that the crash occurred at the same message? You gave estimates of 10K and 8950 which are close, so perhaps there's a particular message causing the problem (messages can get randomly corrupted on the server). After you move the messages to another folder, if you do have Pro/Plus Pack...