Hotmail: No messages or error -20/-31 (v3.7.0.4)

Announcements regarding Esumsoft products
Post Reply
User avatar
Jeff
Admin / Developer
Posts: 9227
Joined: Sat Sep 08, 2001 9:46 pm

Hotmail: No messages or error -20/-31 (v3.7.0.4)

Post by Jeff »

Hotmail appears to be rolling in some changes and these changes create different issues for different accounts. For some accounts, POP Peeper may think there are 0 messages and not report an error. In other cases, POP Peeper may report a -20 error or -31. Other accounts are not affected at all.

If your account is reporting an error (-20 or -31), a temporary solution may be to set your options so that it only retrieves the first inbox page (related to error -20) AND set it to retrieve headers-only (related to error -31). Attempts to retrieve a message will result in an error, but you should at least be able to see the header information.

I am currently working on a fix; unfortunately, it seems that just about every functionality is affected (retrieving, deleting, folders, etc). I am making progress and I expect a fix to be available later today.
User avatar
Jeff
Admin / Developer
Posts: 9227
Joined: Sat Sep 08, 2001 9:46 pm

Re: Hotmail: No messages or error -20/-31 (v3.7.0.4)

Post by Jeff »

The fix (Webmail v3.7.0.5) has been released:
http://www.poppeeper.com/Plugins/webmail.php

This addresses a couple of other issues, too:
- Hotmail accounts can now use the secure https setting
- GMail accounts with "multiple sign-in" can now delete messages
Post Reply