body duplicated in viewer

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Miki
Posts: 5
Joined: Sun Aug 14, 2016 6:38 pm

body duplicated in viewer

Post by Miki » Thu Apr 11, 2019 5:20 pm

Good morning,

in some rare case the message body is duplicated in the viewer.

Here an example:
duplicated.png

and here the message source:

Code: Select all

Received: from mail.removed.com ([195.000.000.000])
        by mail.removed.it (removed Mail Server v4.0) with ESMTP id CRX03556
        for <removed@removed.it>; Thu, 11 Apr 2019 15:38:56 +0200
Received: by mail.removed.com (Postfix, from userid 10001)
	id C47AD3743; Thu, 11 Apr 2019 16:34:11 +0300 (EEST)
To: removed@removed.it
Subject: [#738765] Update changed changed file
X-PHP-Originating-Script: 10001:functions.php
From: "removed removed removed" <support@removed.com>
Reply-To: "removed removed removed" <support@removed.com>
Message-ID: <6c3170f9bdc2e60e71ff115b6a990a44@mail.removed.com>
Precedence: bulk
X-Mailer: eTicket/1.5.7 PHP/5.4.16
Content-Type: multipart/mixed; boundary="725f28ebb1535dc8561e23029af0d10c"
MIME-Version: 1.0
Date: Thu, 11 Apr 2019 16:34:11 +0300 (EEST)
X-Envelope-To: <removed@removed.it>

--725f28ebb1535dc8561e23029af0d10c
Content-Type: multipart/alternative; boundary="725f28ebb1535dc8561e23029af0d10c_htmlalt"

--725f28ebb1535dc8561e23029af0d10c_htmlalt
Content-Type: text/plain; charset=UTF-8
Content-Transfer-Encoding: 8bit

--please do not reply below this line--

Hello,

The removed removed removed removed removed and removed.
I'll removed removed removed it is removed to removed the removed file.

You can view this ticket progress online here: https://tickets.removed.com/view.php?e=removed@removed.it&t=removed
 
Best Regards!
 
removed removed
removed removed removed
http://www.removed.com


--725f28ebb1535dc8561e23029af0d10c_htmlalt--

--725f28ebb1535dc8561e23029af0d10c--
NOTE: the messages with this problem are only when the Content-Type is "multipart/mixed"
I'm not sure if the problem is on the "eTicket" email formatting or in the PP viewer.

Best regards

Miki

User avatar
Jeff
Admin / Developer
Posts: 8150
Joined: Sat Sep 08, 2001 9:46 pm

Re: body duplicated in viewer

Post by Jeff » Thu Apr 11, 2019 6:23 pm

Thanks for including the sample. I was able to duplicate the problem and it will be looked into.

User avatar
Jeff
Admin / Developer
Posts: 8150
Joined: Sat Sep 08, 2001 9:46 pm

Re: body duplicated in viewer

Post by Jeff » Fri Apr 12, 2019 4:10 pm

I've just finished putting the final touches on this fix (and testing, as this could affect every message) and it will be in the next release -- whether that's v4.x or v5.0.

Thanks again for reporting this and including the sample.

Miki
Posts: 5
Joined: Sun Aug 14, 2016 6:38 pm

Re: body duplicated in viewer

Post by Miki » Thu Apr 18, 2019 1:41 am

Thank you Jeff, I wait v4.x or v5.0 :)
Less then 12 hours and the bug is debugged and fixed =D>

Regards

Miki

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