local poppeeper data files of several accounts seem to be currupted

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awol
Posts: 1
Joined: Tue Aug 13, 2019 10:34 pm

local poppeeper data files of several accounts seem to be currupted

Post by awol » Tue Aug 13, 2019 10:43 pm

Pop Peeper 4.5.2.0, Windows 8.1

I'm a long-time use, and I've never seen anything like this. Local poppeeper data files of several gmail accounts seem to be currupted. I would like to delete theses local files and let them be recreated by pop peeper, without risking having them be deleted in gmail.

The symptom is that Pop Peeper displays the emails as existing but blank. "View source" shows non-printable characters, e.g., "©°­º©¶©¨q˜³~d¥»³°³º„«±¥­°"

They appear normal in Thunderbird and gmail.

Allen

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Jeff
Admin / Developer
Posts: 8222
Joined: Sat Sep 08, 2001 9:46 pm

Re: local poppeeper data files of several accounts seem to be currupted

Post by Jeff » Tue Aug 13, 2019 10:58 pm

You can select File / Re-download message to see the message, but this should only be used as a sanity check. I would agree with your assessment that the databases are probably corrupt and the best thing to do in that case is to delete the database; otherwise, it can just have lingering effects.

To find the databases:
- From POP Peeper's main menu, select Tools / Options
- Select the 'Storage' page
- Refer to the "Data path"
- Open this folder in File Explorer
- Exit POP Peeper
- Back in File Explorer, you will see a sub-folder for each of your accounts; In each folder is a file named data.db. That's the file you want to delete for each account that you believe is corrupted.
- Restart POP Peeper and it will re-sync the messages when it checks mail

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