Send mail - Subject encoding

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poppuser
Posts: 6
Joined: Sat Apr 25, 2015 1:53 am

Send mail - Subject encoding

Post by poppuser »

Hi,
I am new to PP and i have an encoding problem to messages i send:
If the text in "Subject" includes Greek characters, then the receiver show unreadable characters as "Subject".

Please note that:
* Greek characters in message body appears correct (the problem is only to Subject text).
* So far i have test it and happens to Gmail and Yahoo (receiver email).
* If i also send the message to me, PP shows the "Subject" correct.
* I test every PP option in "Options / Send mail / Encoding" without any different.
* One of the receivers (Yahoo) see the message header and says:

Code: Select all

Subject: =?iso-8859-1?Q?=C7 =EC=E1=EC=DC =EC=EF=F5 =E7 =EA=E1=EB=DE?=
MIME-Version: 1.0
Content-Type: text/plain
Content-Transfer-Encoding: quoted-printable
X-Mailer: POP Peeper (4.0.1.0)
* The above message's subject text appears as Ç ìáìÜ ìïõ ç êáëÞ (I think that iso must be iso-8859-7)
* My OS Setting in "Region and Language / administrative / Language for non-Unicode programs" is "Greek (Greece)".
  • PP version = 4.0.1
    PP Language = eng
    Windows = Win7 x32
Any suggestions to fix the problem?
Thanks
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spc3rd
Moderator
Posts: 853
Joined: Tue Aug 30, 2011 5:45 pm

Re: Send mail - Subject encoding

Post by spc3rd »

Welcome to the PP Forums, poppuser!

Given the complexity of the language/encoding issue you've reported, I have contacted our Forum Admin/Product Developer, Jeff, and asked him to review your post here.
As you may have noticed, we've been somewhat flooded with support requests lately, so it may take a little longer than normal for Jeff to reply back to you, but rest-assured...he will.

Best regards,
Image
Global Moderator
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Jeff
Admin / Developer
Posts: 9229
Joined: Sat Sep 08, 2001 9:46 pm

Re: Send mail - Subject encoding

Post by Jeff »

I have found and fixed the problem. poppuser, I'd appreciate it if you could email me and I'll send you the fix to verify.
poppuser
Posts: 6
Joined: Sat Apr 25, 2015 1:53 am

Re: Send mail - Subject encoding

Post by poppuser »

Jeff wrote:I have found and fixed the problem. poppuser, I'd appreciate it if you could email me and I'll send you the fix to verify.
The message was send.
Thank you Jeff
poppuser
Posts: 6
Joined: Sat Apr 25, 2015 1:53 am

Re: Send mail - Subject encoding

Post by poppuser »

Please be informed
that Jeff sent me the fix (it will be included in the next release) and

THE PROBLEM WAS SOLVED

Thank you Jeff
Thank you spc3rd
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