stuck message in one account 4.0

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bbqbrisket
Posts: 159
Joined: Wed Mar 17, 2004 6:27 am

stuck message in one account 4.0

Post by bbqbrisket »

I have one message that shows up in the inbox that will not open nor can I delete it ...it just stays there showing "1"
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Jeff
Admin / Developer
Posts: 9227
Joined: Sat Sep 08, 2001 9:46 pm

Re: stuck message in one account 4.0

Post by Jeff »

PP may be hiding/filtering the message.

Click on the "Junk View" button to see if it was marked as Junk.

If it's not there, select Messages / Enable display filters. This will show all messages (recommend you re-enable the display filter after you find it):
- Messages with a red background are junk (and would have been found accessing "Junk view" as mentioned above)
- Messages in italics have been marked as hidden (by default, PP hides messages from yourself using a rule, which can be disabled)
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