username and password not being accepted

POP Peeper: Tech support, suggestions, discussion, etc.
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Herbertt
Posts: 6
Joined: Sat Nov 25, 2017 3:46 pm

username and password not being accepted

Post by Herbertt »

--- Version ---
OS: Windows 10 (x64)
POP Peeper: 4.4.2.0
Webmail: 4.4.4.0
SSL: 1.0.2.11
IMAP: 4.4.2.0
SendMail: 4.4.2.0
Chime: 3.0.0.0
Notification ScreenSaver: 3.0.0.0
Notification Skin: 4.3.0.0
Profile Picture: 4.3.0.0
Snarl: 1.0.0.0
AntiJunk: 4.4.0.0
Spell Checker: 4.4.0.0
Web of Trust: 4.4.0.0

--- Error ---
Gmail [0: POP3] ['pop.gmail.com' (995) SSL: 1] [Smtp: 'smtp.gmail.com' (465) SSL: 1] [Consec: 38]
- Error ([AUTH] Username and password not accepted.)

I seem to be stuck with this error message no matter what I do.

Thank you for any help.

Herbertt
User avatar
mjs
Moderator
Posts: 2216
Joined: Sun Jul 17, 2011 2:36 am

Re: username and password not being accepted

Post by mjs »

Welcome to the forum Herbertt,

Thank you for providing your Error Overview information. Image

Have you checked to see if you can log-in on the web (using Internet) with the password you have setup in POP Peeper?

You may find that you have a message from Gmail requesting you to do something with your account when logging-in on the Web.

If no problem logging-in on the Web have you changed your password recently that would be different than what POP Peeper has?

If the above issues are not the problem then you could switch to using the "IMAP" protocol by editing your account and entering "IMAP" for your accounts "Server type". If you change to "IMAP" then be sure and click on the "OAuth2" button and follow the steps to authorize POP Peeper (it is also recommended to enable "IDLE/Push" as well when using "IMAP").

Also as a new member of the forum all of us Esumsoft Team members would like to extend a welcome to you as well and would like to recommend that you review the following post on the forum announcements page: Information for new users & forum members that serves to provide new members with a variety of resources including various steps to take when problems occur using POP Peeper (which in this case you have already done an excellent job at by providing us the information we need :D).

Let us know your results trying the above.
Good judgment comes from experience and a lot of that comes from bad judgment. - Will Rogers
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