[solved] impossible to scroll

[lian]

Hello, the messages created by a newsletter are not scrollable (WordPress Jackmail plugin).

Here is the source.

PP8D117.tmp.txt

(48.55 KiB) Downloaded 337 times

[Jeff]

Unfortunately, it looks like the newsletter is not compatible with Internet Explorer, which is what PP uses to render HTML. I performed the following tests:
- Win10/IE11: original message source cannot scroll
- Win10/IE11: online version cannot scroll
- Win7/IE11: online version cannot scroll (I did not test the original message source, but I wouldn't expect different results)

- Win10/Edge and Win10/TB could display the online and source, respectively.

So unless you think they are knowingly cutting out a segment of their potential population, you may want to let them know that their newsletter doesn't work in IE.


btw, I took on the challenge of "impossible to scroll" -- if you start selecting text with your mouse and drag the mouse down (while still holding down LMB and selecting text), then the window will scroll.
I'm not saying that it's practical, but it's not impossible

[lian]

Thanks - and sorry again. I will contact them.