PP suddenly not notifying for gmail

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RichO
Posts: 12
Joined: Sat Nov 17, 2007 1:24 pm

PP suddenly not notifying for gmail

Post by RichO »

As of about 5 days ago, I no longer get notifications for gmail. I see the yellow circle with the exclamation point.

Error message reads: SSL connection failed (certificate failed: unable to get local issuer certificate [2] (20))

Is there a quick fix for this? I have V 4.5.1


Thanks
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spc3rd
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Posts: 853
Joined: Tue Aug 30, 2011 5:45 pm

Re: PP suddenly not notifying for gmail

Post by spc3rd »

Hi RichO,

There have been a number of PP users reporting Gmail errors recently.

Please have a look at the following two topics to see if the information/instructions provided in each helps resolve the problem you are experiencing:

viewtopic.php?p=36346#p36346

viewtopic.php?p=36331#p36331

The first is an Announcement by Jeff. The second topic has been an ongoing one which also provides some information/instructions. Please post back and let us know if you were able to resolve your issues.

If you continue to experience the same problem, it is essential to include the entire text of any error message PP may be giving you by following the instructions in the Sticky below:

PP error messages: How to view them & copy/paste into your post

The complete error message text provides The Esumsoft Team
with additional information needed to assess the problem and determine a resolution.

Thank you and best regards.
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RichO
Posts: 12
Joined: Sat Nov 17, 2007 1:24 pm

Re: PP suddenly not notifying for gmail

Post by RichO »

It was Avast causing it. The steps in the post fixed it. Thanks! =D>
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spc3rd
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Joined: Tue Aug 30, 2011 5:45 pm

Re: PP suddenly not notifying for gmail

Post by spc3rd »

Glad everything is working for you again! :mrgreen:
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