Forwarding HTML emails

[latingate]

When forwarding an email from POP Peeper - it is forwarded as text and not as HTML or Rich Text.
How can I forward emails as HTML?

[Jeff]

Plain text. If you want to forward the message as it was originally, then use "forward as attachment" and the recipient will get an attachment of the email that they can open, including HTML (if the original email had HTML).

[latingate]

It's not working.
the attachments is still not in HTML format

[Jeff]

Ok -- by default, POP Peeper retrieves a "preview" of the message which contains only plain text. If the original message has HTML, then you can download the full message by double-clicking the "retrieve entire message" banner at the top of the message (or use another method). After the full message is retrieved, then you can double-check if the message has HTML by looking under the "View" menu (if "HTML" is grayed out, then the original message doesn't have HTML).

On a side-note: the "preview" option in POP Peeper v5 will retrieve both the plain and HTML portions of the message. However, it still will not download any attachments, so if the message has relevant attachments, it may still be necessary to do this procedure in v5.

And, one last thing -- you can tell POP Peeper to always retrieve the entire message:
main menu: Tools / Options
"Message Retrieval" page
Change the appropriate protocol (or all 3) to "Entire message"

[latingate]

did everything...
still not working

[Jeff]

I've sent you an email so that we can troubleshoot this.