Server settings for Comcast email ?

[akm]

Am not able to download (or view old) Comcast email.
Problem just started a few days ago.
Using PP v4.3.
Have server settings requirements changed (and what should they be) or must we upgrade (with what settings) to v4.5, and will that solve the problem ?
Thanks.

Comcast server settings answer at 'forums.xfinity.com/t5/tkb/articlehistorypage/message-revision/2940642:8'
doesnt help...
ANSWERED: Having trouble connecting your Xfinity email to an email client
If you're having trouble with connecting your email application on your PC or Mac, before you troubleshoot any further, make sure you have the right settings in your mail program
To configure an email client to use Comcast email (@comcast.net), the following settings should be used for sending and receiving email:
Incoming Mail Server Name: imap.comcast.net
Incoming Mail Server Port Number:
Recommended: 993 with SSL ON
Only if Needed: 143 with SSL ON
Outgoing Mail Server Name: smtp.comcast.net
Outgoing Mail Server Port Number:
Recommended: 587 (SMTP)
Only if Needed: 465 (SMTPS)
SSL Encryption: checked
Authentication: XFINITY username and password required
Using POP to retrieve email will cause a less than optimal experience, especially when you use multiple devices to check your email. We strongly recommend IMAP over POP since this will keep your emails in sync across different devices. If you do need to use POP due to any reason, you can use the following connection information:
Incoming Mail Server Name: mail.comcast.net
Incoming Mail Server Port Number: 995 (POP3 With SSL) or 110 (POP3 Without SSL)
NOTE: To prevent spam and to ensure the security of our network and customers, Comcast no longer supports the use of port 25 for sending email. If you use an older email client (Outlook Express, Outlook, Mac Mail, etc.), this may impact your ability to send email
Version history
Revision #:
8 of 8
Last update:
‎06-11-2019 01:55 PM
Updated by:
ComcastJessie Administrator

[Jeff]

I have a comcast account and it hasn't had any issues. I'll need to see your settings and error to provide help -- press the yellow '!' button in the status bar (bottom-right of the main window); then press the 'copy' button and then Paste the data into your reply.