About once a week or so emails will suddenly stop automatically displaying in the messages pane. The number of messages per account will be listed in the accounts pane and if you click each account the emails will then appear in the messages pane. The only way I've found to get the emails to again automatically display in the messages pane is to reboot PP.
Any ideas as to what makes this happen and hopefully a way make the emails display without having to completely shut the program down and restart it?
MY SYSTEM
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Firefox 71 64 bit
Windows 10 v1909
Emails Intermittently Not Displaying In The Messages Pane
Re: Emails Intermittently Not Displaying In The Messages Pane
To clarify -- when you say "... if you click each account the emails will then appear in the messages pane." -- what type of click? Are you double-left clicking on the account? (which would display that specific accounts messages) or doing some other type of click? (One left-click so that the account is merely selected should have no impact of any kind on the In-Box display based on defaults).
When you say "... is to reboot PP." -- is that to say you are stopping and re-starting PP (stopping/starting the process) or are you rebooting your computer? (my impression from your "... shut the program down and restart it." comment is that you are stopping and restarting PP by specifically "exiting" PP (via the PP "Exit" option) and then restarting PP.
Questions:
1) What do you have for this "View" setting (when this issue occurs)?:
2) What do you have for this "Junk View" setting (when this issue occurs)?:
3) What do you have entered in the "Ini location" and "Data path" values in PP's "Storage" window (go to "Tools" > "Options" > "Storage" window from the main PP menu to get to settings)? Problems can arise when a path starts out with "C:\Program files..." due to Windows UAC which can result in Windows preventing POP Peeper from saving settings and/or data as of the time that POP Peeper is exited or Windows is closed. If this is the case then please get back to us (based on your explanation this does not appear to be the case however).
4) What version of PP are you using (Help>About POP Peeper...)?
5) What computer Operating System are you using?
6) What type of account(s)? (i.e. Gmail, Yahoo etc.)?
7) When this happens -- (assuming first 3 questions are not relevant) have you tried from the main menu "Messages" options doing an Uncheck of the "Enable Display Filters..." option to see if messages then appear in the In-Box pane? (Important Note: this is a temporary setting only for testing and should be returned to a "checked" [enabled] status).
When you say "... is to reboot PP." -- is that to say you are stopping and re-starting PP (stopping/starting the process) or are you rebooting your computer? (my impression from your "... shut the program down and restart it." comment is that you are stopping and restarting PP by specifically "exiting" PP (via the PP "Exit" option) and then restarting PP.
Questions:
1) What do you have for this "View" setting (when this issue occurs)?:
- If this setting is not "All Accounts" you could be displaying an account w/out any messages in the In-Box
- All Accounts.png (6.57 KiB) Viewed 1188 times
- You want to make sure you are not filtering valid messages out of you In-Box
- Junk View setting.png (6.08 KiB) Viewed 1188 times
4) What version of PP are you using (Help>About POP Peeper...)?
5) What computer Operating System are you using?
6) What type of account(s)? (i.e. Gmail, Yahoo etc.)?
7) When this happens -- (assuming first 3 questions are not relevant) have you tried from the main menu "Messages" options doing an Uncheck of the "Enable Display Filters..." option to see if messages then appear in the In-Box pane? (Important Note: this is a temporary setting only for testing and should be returned to a "checked" [enabled] status).
Good judgment comes from experience and a lot of that comes from bad judgment. - Will Rogers