Where did my White List go?
Posted: Tue Feb 25, 2020 11:30 pm
Hello
New user of the Pro & Plus Pack so it all may be my fault, but... The first thing I did was register the two packs and then filled my White List. Everything works perfectly and enjoyed the fact that PP "has my back" sorting my mail - accurately.
A couple of days later I needed to be out of town for work and Cut->Paste the entire folder to a thumb drive and hit the road. I had done that a number of times in the past successfully with the Free version.
Later, when I launched PPPro it required me to re-register and activate both the PPPro and Plus Pack. Once fully launched, the first thing I noticed that my email headers were no longer color-coded. Since the colors are a visual function of White/Black/Unknown Lists as a visual aid function of identification, immediately looked in the Antijunk->Main Interface - Empty White and Black Lists (I had not used the other categories yet)
Being new to the Pro versions, I thought it was something I did by accident. During the next few days I kept an eye on the licensing and added to the White list emails addresses as needed.
Returned home and Cut->Paste the entire folder back to my hard drive. Same thing, I had to activate the licenses and White list was empty.
Am I missing something... something I should (should not) have done?
Thank you for your time
New user of the Pro & Plus Pack so it all may be my fault, but... The first thing I did was register the two packs and then filled my White List. Everything works perfectly and enjoyed the fact that PP "has my back" sorting my mail - accurately.
A couple of days later I needed to be out of town for work and Cut->Paste the entire folder to a thumb drive and hit the road. I had done that a number of times in the past successfully with the Free version.
Later, when I launched PPPro it required me to re-register and activate both the PPPro and Plus Pack. Once fully launched, the first thing I noticed that my email headers were no longer color-coded. Since the colors are a visual function of White/Black/Unknown Lists as a visual aid function of identification, immediately looked in the Antijunk->Main Interface - Empty White and Black Lists (I had not used the other categories yet)
Being new to the Pro versions, I thought it was something I did by accident. During the next few days I kept an eye on the licensing and added to the White list emails addresses as needed.
Returned home and Cut->Paste the entire folder back to my hard drive. Same thing, I had to activate the licenses and White list was empty.
Am I missing something... something I should (should not) have done?
Thank you for your time