Esumsoft Forums

v5.1 does not seem to use saved main window size / position on startup. It always starts with small window top left of screen.

The ini file seems to update and save WndMain1_a values. (I think that is the controlling variable)

I have some questions to figure out what may be the problem:

1) Under main menu: Tools / Options / Storage, what is your value for:
- Ini Location

2) If you reposition the main PP window and then immediately exit and restart POP Peeper (not Windows), does PP remember the correct window size/position?

3) Are you using multi-monitors?

4) Are you using any programs/games that may change the resolution of your monitor, or tries to manage the positioning of windows?

(This is upgrade from previous version. Has worked fine for many years until now.)

ini is AppData\Roaming\POP Peeper\poppeeper.ini

On exit it updates and saves ini file. example: WndMain1_a = 446 214 1587 1020 1
Immediately restarting results in small main window (maybe 200x200), top left of screen.

Only one monitor.

Nothing is messing with my monitor or windows.

A bit more information:

If I start the program and then exit immediately without moving or resizing window, it updates the ini file to:
WndMain1_a = 0 0 423 351 1

So that looks like maybe the default if it cannot find or cannot deal with the WndMain1_a variable on startup.

This is Windows 10 Home, version 2004, build 19041.804
My screen resolution is 1920 x 1080, 100% scaling

Those values are within the range of your monitor (ie. in case you're curious: they're absolute values, not width/height, so [446,214] represents the top-left coordinates and [1587,1020] the bottom-right), so there shouldn't be a problem with PP thinking the window position is off-screen.

But perhaps there's another setting causing a conflict, so I'll need you to send me your ini settings so that I can check. You'll need to send this to me via email (do not post on the forum); here's what you need to do:
1) From PP's main menu, select File / Error overview
2) Hold down the Ctrl key and press the "Copy Log" button
-> you should get a prompt that mentions the "EXTENDED log" (make sure it says EXTENDED -- that will only happen when you hold down the ctrl key)
3) Open notepad or any text editor
4) Paste (Ctrl+V) the log into the editor *
5) Save it to a file (preferably plain .txt format)
6) Attach that file via email (support at esumsoft dot com), and please include a quick note about why you're sending the file.

* - PP is supposed to scrub any irrelevant sensitive information in your ini file, but I just noticed that there is an oversight -- before saving the file, search for Admin and delete the line if it exists (it may not exist). This has been corrected for v5.1.1+.

This should be fixed in v5.1.1. I'm not exactly sure why this started being a problem (see: butterfly effect), but it turns out that it could potentially affect a large number of people.