Images

POP Peeper: Tech support, suggestions, discussion, etc.
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JeanP
Posts: 19
Joined: Sun Sep 10, 2017 5:10 am

Images

Post by JeanP »

Hello,
I receive a daily newsletter, which includes images. These don't appear anymore (since the last version of PopPeeper I think) ...
Image 001.jpg
...while they do appear in Thunderbird.
Image 002.jpg
Here is my setting for incoming mail.
Image 003.jpg
Did I miss something?
Thank you for your answer.
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mjs
Moderator
Posts: 2216
Joined: Sun Jul 17, 2011 2:36 am

Re: Images

Post by mjs »

Try clicking on "Confirm Legit" to see if this helps:
Try 'Confirm Legit.png
Good judgment comes from experience and a lot of that comes from bad judgment. - Will Rogers
JeanP
Posts: 19
Joined: Sun Sep 10, 2017 5:10 am

Re: Images

Post by JeanP »

No change mjs (even after closing and reopening)
User avatar
mjs
Moderator
Posts: 2216
Joined: Sun Jul 17, 2011 2:36 am

Re: Images

Post by mjs »

To provide us with more information about your POP Peeper installation - please perform the following steps:
1) From the POP Peeper main menu please go to "File" > "Error Overview..." that will open an empty "Error Overview" window.
2) Click on the "Copy Log" button of the "Error Overview" window - you will get the dialog as illustrated in the screen-shot (below):
Status Log copied.png
3) Click on the "OK" button of the "POP Peeper Log" Dialog Window.
4) Click on the "Close" button to Close the initial "Error Overview" Window.
5) Post the copied information (Status Log) in this topic (by doing a right-click in your post to get a context menu and click on "Paste").

This will paste a "Status Log" in your forum topic that will help us to know more about your POP Peeper install.

Thanks.
Good judgment comes from experience and a lot of that comes from bad judgment. - Will Rogers
JeanP
Posts: 19
Joined: Sun Sep 10, 2017 5:10 am

Re: Images

Post by JeanP »

Here it is:

--- Version ---
OS: Windows 8.1 (x64)
POP Peeper: 5.1.2.0
Webmail: 5.1.0.0
SSL: 1.1.1.7
IMAP: 5.1.2.0
SendMail: 5.1.2.0
Notification Skin: 5.0.0.0
AntiJunk: 5.1.2.0
PPTweaker: 5.1.2.0
Sent Mail Viewer: 5.0.0.0
PPbackup: 5.0.0.0
PPextras: 5.0.0.0
Updater: 1.0.0.0

Program folder: C:\Program Files (x86)\POP Peeper\
Data folder: C:\Users\JEAN\AppData\Roaming\POP Peeper\

--- Error ---
(none)
User avatar
Jeff
Admin / Developer
Posts: 9226
Joined: Sat Sep 08, 2001 9:46 pm

Re: Images

Post by Jeff »

Does this affect all images in email, or is it perhaps just from a certain sender (ie. that specific newsletter)?

Can you send a sample message that exhibits this behavior? Do NOT post this sample message in the forum.
1) View the message in POP Peeper
2) From the menu, select File / Save message as, and save the file to disk
3) Send this file as an attachment to (support at esumsoft dot com), and please include a brief description of the problem and a link to this forum topic.
JeanP
Posts: 19
Joined: Sun Sep 10, 2017 5:10 am

Re: Images

Post by JeanP »

Hi Jeff,

At first glance, this only happens with this newsletter.
For other posts, either I see the images directly or I get a yellow banner saying that the images are blocked and that I have to double click:
Image 001.jpg
Thank you.
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