2 hotmail accounts wont work anymore

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dibob
Posts: 1
Joined: Tue Jul 07, 2015 7:03 pm

2 hotmail accounts wont work anymore

Post by dibob »

--- Version ---
OS: Windows 8 (x64)
POP Peeper: 4.1.0.2002
Webmail: 4.0.17.0
SSL: 0.9.8.10
IMAP: 4.1.0.2002
RSS: 4.0.0.2009
SendMail: 4.1.0.2002
Notification Voice: 4.0.0.2009
Profile Picture: 4.1.0.2002
AntiJunk: 4.1.0.2002
Spell Checker: 4.1.0.2002
Web of Trust: 4.1.0.2002

--- Web Test ---
Result: 200
Error:
Time: 18:58:39 - 18:58:39 (0 s) (-0400)
Data: Tue, 07 Jul 2015 15:58:38 -0700

--- Error ---
(Account # 1) [1: Hotmail/Outlook] ['' (0) SSL: 0] [WebSend: '' (0) SSL: 0]
Error: Try again later. (-1001)

Hotmail (Account # 2) [1: Hotmail/Outlook] ['' (0) SSL: 0] [WebSend: '' (0) SSL: 0]
Error: Try again later. (-1001)
Last edited by spc3rd on Tue Jul 07, 2015 7:40 pm, edited 2 times in total.
Reason: Account info shown in red font was edited for security reasons.
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spc3rd
Moderator
Posts: 853
Joined: Tue Aug 30, 2011 5:45 pm

Re: 2 hotmail accounts wont work anymore

Post by spc3rd »

Good evening dibob and welcome to the PP Forums!

I noticed receiving the exact same error message as you've reported here with my own Hotmail/Outlook accounts. After two manual mail checks of the accounts failed to clear the error, I then logged-in to the accounts via my browser. Hotmail/Outlook was displaying some message notifying me of changes to their privacy/security policies, etc regarding email accounts.
(The "(-1001) Try again later" error code generally indicates a server-side issue on Hotmail/Outlook's end).

Two options were shown:

1. "Learn more...", or
2. "Continue."

(In my case) - I clicked on"Continue" and proceeded to my Inbox page. After logging-out of the account on-line, I waited a few minutes, then did a manual mail check of the account in PP and had no problems with PP being able to log-in normally.

At this point, I recommend you log-in to the affected Hotmail/Outlook accounts via your browser, to check if you're seeing the same info notification I did - (or a request for some other info). You will need to do this for each account separately.
(If you are logged-in automatically, you will need to log out first, then back in).

Next, click on either of the aforementioned options I mentioned above, and continue to access your Inbox. Logout of the account(s) on-line. You can then wait for PP to perform its next regularly scheduled mail check of the account or perform a manual check of the account from within PP.
The error message(s) should be cleared and PP should have no further issues with accessing the accounts.

After completing the above, please post back and let us know if your problems were resolved.

Best regards,
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