OK, I think what you're saying is that PP is not getting your emails and when you attempt to Login to your Gmail account on the web using your browser you're unable to Login because you're getting this error message you previously posted (if this is not correct then take a look at the post above and please post back) and of course because of this issue Pop Peeper is failing to get messages in your PP inbox.
If this is correct then let's use the Firefox browser and see if we can fix this (Firefox browser natively handles cookies a little better than IE in regards to accessing webpage specific cookies).
Using your Firefox browser click on this link:
https://mail.google.com/.
1) If you get a Login page then proceed to Login to your Gmail account that has the problem.
2) If you get this error message that you've posted then stay on that web page and do the following steps listed below (it is imperative you remain on the same Google mail webpage):
On the Firefox menu bar do the following (to clear FF cookies specific to this website):
Step #1) Click on "
Tools"
Step #2) Click on "
Page info"
Step #3) Click on "
Security" (where the lock icon is)
Step #4) Click on the "
View cookies" button.
A window will open that will list around 33 cookies that all have "
google" as part of the name of each cookie.
Step #5) Please select (click on) each cookie, you do this by clicking on the top (first cookie) in the list then while holding down the
CTRL key select (click on) the remaining cookies on the list. This will select each on of the cookies in the list. When all cookies have been selected then go to the next Step #6.
Step #6) Click on the "Remove Selected" button. This should clear all the cookies in that list. If you still have cookies remaining then repeat Step #5 and Step #6, until there are not any cookies in the box.
Also it is suggested to clear cache in the error message, to do this click on "History" in menu bar then click on "Clear recent history... ", un-check everything except "Cache" (leave only "Cache" checked) and click on the "Clear Now" button.
Now open another tab in your Firefox browser and click on this link:
https://mail.google.com/
1) If you get a Login page then proceed to Login to the Gmail account with the problem
Hopefully you will not get the error you were getting previously. If you are able to login to your Gmail account then do the following in your Internet Explorer browser.
On the IE menu bar do the following:
Step #1) Click on "
Tools"
Step #2) Click on "
Delete browsing history..."
Step #3) Make sure "
Cookies and website data" is
checked along with “
Temporary Internet Files and Website Files” is
checked as well (un-check other selections that you may want to keep)
Step #4) Click the "
Delete" button.
See if you can Login to Gmail that has the problem
If you still get the error then go back to Step #1 and repeat all steps but
for Step #3 make sure you
have "Cookies and website data" checked as before but ALSO make sure "Preserve Favorites website data" is un-checked (again un-check any other selections that you may want to keep).
See if you can Login to the Gmail account with the problem this time, if you can without the error you were getting previously then Pop Peeper will be able to access Gmail successfully.
Please post back your results after following these steps. Thanks.
Good judgment comes from experience and a lot of that comes from bad judgment. - Will Rogers
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