PP inbox email does not show 'To:' address

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akm
Posts: 39
Joined: Fri May 14, 2010 2:21 pm

PP inbox email does not show 'To:' address

Post by akm »

When click on inbox to read email (sample header below) it doesnt show the domain name in the "From:' email address, and no email address in the 'To: box.
Not able to find a setting/s to fix for show all.
Thoughts ?

From: akm
To:
Date: Thu, 08 Sep 2016 17:59:00 -0700
Subject: test
Thanks again for your help !
akm (PPv4.5.3,W10,FFox,Office2003,Mbam,Privatefirewall,Avast)
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mjs
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Posts: 2216
Joined: Sun Jul 17, 2011 2:36 am

Re: PP inbox email does not show 'To:' address

Post by mjs »

What version of POP Peeper do you have?

What kind of accounts are having this problem (i.e. Hotmail, Gmail, Yahoo etc)?

What Server Type are you using (IMAP, POP, "webmail")?
Good judgment comes from experience and a lot of that comes from bad judgment. - Will Rogers
akm
Posts: 39
Joined: Fri May 14, 2010 2:21 pm

Re: PP inbox email does not show 'To:' address

Post by akm »

Thank you for the reply and good questions.
Version = POP Peeper v4.2
Account/s = looks like only 'Yahoo'
'Server type:' = Yahoo
lakrsrool wrote: What version of POP Peeper do you have?
What kind of accounts are having this problem (i.e. Hotmail, Gmail, Yahoo etc)?
What Server Type are you using (IMAP, POP, "webmail")?
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mjs
Moderator
Posts: 2216
Joined: Sun Jul 17, 2011 2:36 am

Re: PP inbox email does not show 'To:' address

Post by mjs »

Okay, now that we know this is a Yahoo Account and you are using the "Webmail" protocol and that your "Server Type" is "Yahoo" the next question would be is your webmail plugin version current. This is because v4.2.1 of the Webmail plugin released Jun 27, 2016 was to address Yahoo Updates for both basic and full interfaces to fix header information issues at that time. If you go here: http://www.esumsoft.com/products/pop-peeper/plugins/ and scroll down to the bottom of the page where you will find Webmail plugin information where if you click on "Version History" you will see the Webmail plugin version releases and what each release was for.

Go to POP Peeper "Help" > "About POP Peeper..." and take a look at the Webmail plugin version you currently have.

The current Webmail plugin version is 4.2.3, but you minimally need version 4.2.1 to avoid the issue you currently have.

If you do not have the current Webmail version (if not at least v4.2.1) then to update when you are at "About POP Peeper..." as mentioned above, press the "Check Version" button. This should update the Webmail plugin, keep in mind that you may need to restart POP Peeper for the update to take effect.
Click on "Help" > "About POP Peeper..." to get this window.  Then click on "Check Version" button if you are not current.
Click on "Help" > "About POP Peeper..." to get this window. Then click on "Check Version" button if you are not current.
Webmail version.png (7.62 KiB) Viewed 2276 times
Also keep in mind messages that have already been cached with the missing data may need to be downloaded again, see this FAQ http://www.esumsoft.com/products/pop-pe ... veFromList for details on this.
Good judgment comes from experience and a lot of that comes from bad judgment. - Will Rogers
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