Can not get my Gmail anymore

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TheBaron
Posts: 11
Joined: Sat Sep 08, 2018 2:01 pm

Can not get my Gmail anymore

Post by TheBaron »

Have a problem getting my Gmail.
I get this message all the time:

Gmail
Inloggnings fel: Kontrollera ditt användarnamn och lösenord
(Login Error: Check your username and password)

I have the correct username and password as before.

Server Response: 200

It is working on my mobile but NOT with POP pepper.
Whats the problem here?
Last edited by spc3rd on Sat Sep 08, 2018 2:29 pm, edited 2 times in total.
Reason: Text translated for English-speaking forum members.
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spc3rd
Moderator
Posts: 853
Joined: Tue Aug 30, 2011 5:45 pm

Re: Can not get my Gmail anymore

Post by spc3rd »

Welcome to the Esumsoft Forums, TheBaron! :)

Sorry to hear of the Gmail issue you are having.
To better assist you, we need to see the complete text of the error message POP Peeper is giving you. Please follow the instructions in the Sticky below, and post back with this information:

PP error messages: How to view them & copy/paste into your post

Also, as you are our newest Forum member, The Esumsoft Team requests that you please review the following Sticky topic also:

Information for new users and forum members

It contains important, helpful information that new members need to be aware of. Feel free to let us know if you have any questions or comments.

Thank you and best regards.
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TheBaron
Posts: 11
Joined: Sat Sep 08, 2018 2:01 pm

Re: Can not get my Gmail anymore

Post by TheBaron »

I already got the error report.

Plus the Webtest report.
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spc3rd
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Posts: 853
Joined: Tue Aug 30, 2011 5:45 pm

Re: Can not get my Gmail anymore

Post by spc3rd »

Hi again TheBaron,

We need to see the ENTIRE TEXT of the error message, as it provides additional information needed to effectively determine the problem and a resolution to it. The complete error message text should look similar to the example shown below:

--- Version ---
OS: Windows 10 (x64)
POP Peeper: 4.5.1.0
Webmail: 4.5.4.0
SSL: 1.0.2.14
IMAP: 4.5.1.0
SendMail: 4.5.0.0

--- Error ---
... Gmail [1000: IMAP] ['imap.gmail.com' (993) SSL: 1] [Smtp: 'smtp.gmail.com' (465) SSL: 1] [Consec: 27]
- SSL connection failed (is SSL plugin loaded?) (certificate failed: unable to get local issuer certificate [2] (20))

Thank you.
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TheBaron
Posts: 11
Joined: Sat Sep 08, 2018 2:01 pm

Re: Can not get my Gmail anymore

Post by TheBaron »

I think I found the problem.
I had the same problem i week ago and suddenly after 1 day it was working again.

What I did just now was to change my setting here:



To here:



right now POP pepper is downloading 320 emails... It will take a while....
Last edited by spc3rd on Sat Sep 08, 2018 2:53 pm, edited 2 times in total.
Reason: Images removed for security/privacy reasons: contained email address.
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spc3rd
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Joined: Tue Aug 30, 2011 5:45 pm

Re: Can not get my Gmail anymore

Post by spc3rd »

TheBaron,

Please re-post your screenshots - after editing the portion of your email address before the "@" symbol.

I removed them from your post above for security/privacy reasons, as spambots can harvest email addresses.

Thank you again.
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TheBaron
Posts: 11
Joined: Sat Sep 08, 2018 2:01 pm

Re: Can not get my Gmail anymore

Post by TheBaron »

Grrr

I here they are again.

I change from Imap tot POP3 for some strange reason...
I had the same settings the last 10 years but today I had to change the settings...
Last edited by spc3rd on Sat Sep 08, 2018 3:02 pm, edited 1 time in total.
Reason: Images removed for security/privacy reasons: contained email address.
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spc3rd
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Joined: Tue Aug 30, 2011 5:45 pm

Re: Can not get my Gmail anymore

Post by spc3rd »

TheBaron,

You MUST edit your email address shown in your screenshots BEFORE you upload and include them in your post!

Please edit/obscure the portion of your email address before the "@" symbol!

Thank you.
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Global Moderator
TheBaron
Posts: 11
Joined: Sat Sep 08, 2018 2:01 pm

Re: Can not get my Gmail anymore

Post by TheBaron »

Right now I am downloading 320 mails until Mars 2018.
I tried download again I got 287 more mails from Mars until today including my mail from "Welcome to "Esumsoft Forums"

They are ALL unread. Houston, we have a problem here!!
TheBaron
Posts: 11
Joined: Sat Sep 08, 2018 2:01 pm

Re: Can not get my Gmail anymore

Post by TheBaron »

Oh my God... I will try to fix Your Forum problems with pictures.... :cry:
TheBaron
Posts: 11
Joined: Sat Sep 08, 2018 2:01 pm

Re: Can not get my Gmail anymore

Post by TheBaron »

2018-09-08_204023.jpg
2018-09-08_204041.jpg

Is it working now!

I just dropped the pix on Your side. There is now way form me to changes anything.
Last edited by spc3rd on Sat Sep 08, 2018 4:05 pm, edited 1 time in total.
Reason: Original screenshots edited to obscure email addresses.
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Jeff
Admin / Developer
Posts: 9251
Joined: Sat Sep 08, 2001 9:46 pm

Re: Can not get my Gmail anymore

Post by Jeff »

POP3 does not have the capability of server-side read messages, so messages will always be "unread" when POP Peeper first sees them for POP3 accounts. Besides that, GMail has quirks with POP3 messages and I don't recommend using POP3 for GMail; not to mention IMAP has a lot more features.

SO, the best solution is to switch back to IMAP. While editing your account, press the OAuth2 button, follow the instructions and that should fix the original problem.
TheBaron
Posts: 11
Joined: Sat Sep 08, 2018 2:01 pm

Re: Can not get my Gmail anymore

Post by TheBaron »

Okay, I have to wait a while downloading the latetst mails (287 of them). :evil:
Then I will try the imap again with Your suggestions.

I just wonder why these problem ju "happened" a week ago.
I tried to buy the Pro version a couple a months ago but my bank did not allow me to send money to You. :x


I will be back...
TheBaron
Posts: 11
Joined: Sat Sep 08, 2018 2:01 pm

Re: Can not get my Gmail anymore

Post by TheBaron »

Okay:

"switch back to IMAP. While editing your account, press the OAuth2 button, follow the instructions and that should fix the original problem."



That solved the problem.


THANK YOU THANK YOU THANK YOU THANK YOU THANK YOU :D :D :D :P :mrgreen:
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Jeff
Admin / Developer
Posts: 9251
Joined: Sat Sep 08, 2001 9:46 pm

Re: Can not get my Gmail anymore

Post by Jeff »

You can press the "Stop" button in the toolbar, or you can just exit/restart PP. When you change protocols, POP Peeper will re-download all the messages since the Unique Identifier for the messages change depending on the protocol.

If you're still interested in buying Pro, contact me via email (support at esumsoft dot com) and we'll see if we can get things sorted.


Just saw your last post -- Glad that worked :)
TheBaron
Posts: 11
Joined: Sat Sep 08, 2018 2:01 pm

Re: Can not get my Gmail anymore

Post by TheBaron »

It really worked. Now I can see what is read an unread.

I am back in business again, thanks to You!
You are a jewel! :)

I will mail Your (support at esumsoft dot com) about the Pro version.
I have used Pop Pepper almost since day one and would really want to pay and tribute for all the work You have done.

Have a nice day - and Thanks for Your help in my issues.

/Mats N AKA "The Baron" (Member of Defjam on the Amiga days) 1980s)
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spc3rd
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Joined: Tue Aug 30, 2011 5:45 pm

Re: Can not get my Gmail anymore

Post by spc3rd »

TheBaron wrote: Sat Sep 08, 2018 3:13 pm
I just dropped the pix on Your side. There is now way form me to changes anything.
Since you indicated above that you don't know how to "change anything" - the Sticky topic below will help explain in detail how to accomplish this.

How to take a screenshot and attach/insert it into your post

Best regards & good luck.
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TheBaron
Posts: 11
Joined: Sat Sep 08, 2018 2:01 pm

Re: Can not get my Gmail anymore

Post by TheBaron »

Thanks.
New days - new educations...
Perhaps I was a little bit to be quick... :oops:


"Read the manual when everything else fails (Bill Gates - Microsoft)"
"Never push a button if You do not know what it does (David Haynie Amiga - Commodore)

:oops:
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