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Accessing GMX thru Entourage

Posted: Thu Aug 21, 2008 5:45 pm
by orico
Just recently, I've been having trouble sending emails through my Entourage account using GMX. I used to be able to send and receive with no problem. I still receive emails but cannot send them nor reply to the ones I've received. I always get the error message below. Can anyone advise???

Entourage cannot connect to the server. Verify that your computer is connected to the network.

Error: -3260

Posted: Thu Aug 21, 2008 6:49 pm
by war1
orico,

Welcome to the POP Peeper forums. Are you using SSL security? Try alternate SMTP port 587

Have you try recreating the GMX account in Entourage?

Posted: Thu Aug 21, 2008 7:44 pm
by orico
Thanks for the welcome, and for your kind assistance.

Actually, now that you mention it, I'm no longer using a secure internet connection. Could that be the issue? Why will it receive, but not send?

I did try the SMTP port you suggested but got another error message, this time about timing out.

I also tried recreating the GMX account in Entourage, but with no difference in the result.

Posted: Thu Aug 21, 2008 8:10 pm
by war1
There could be a temporarily problem with GMX SMTP server. Try using SSL and port 465 to send. I just tested with this configuration and it worked from POP Peeper.

Posted: Thu Aug 21, 2008 8:20 pm
by orico
It worked! :D You're my hero! Thank you so very much for your help! Have a wonderful day :)