pop_pepper wrote:
hope that works
Thanks for the information, this is presumably a small portion captured from an email opened (read) from your PP inbox,
correct?
What is your "Default message viewing preference" set at? (From the PP main menu, Go to "Tools" > "Options" > "View Messages" tab to determine this)
In this specific example which presumably
is exactly what you see when reading the email from the PP inbox, have you determined whether the actual email in the Email Client inbox using your browser has this same font that is being displayed when reading the email in PP?
By logging directly into the Email client on the web that you got this same email from and reading that same email using your browser, check and see if this is how the email looks.
If the font is
not the same (assuming the above has been read from PP inbox) can you please attach a screenshot of
this same email from the Client email inbox using your browser that includes the same phrase (see instructions below)?
Once you've read the email using your browser that has this same phrase so that you can see this same phrase in the email from the Client email inbox on your computer monitor then do the following:
1) Press the two keys "alt+prt sc" at the same time, then open your "Paint" program and "Paste" into the "Paint" program ("Paste" function is in upper left of app), you will see what you saw on your monitor in the "Paint" program (which should contain the same phrase you've posted here).
2) Save as a "ping" file MAKING SURE YOU NOTE WHERE YOU SAVED THE FILE. You do this by clicking on the furthest upper left blue button of "Paint" program which will produce a drop-down menu, within that menu HOVER (do not click) your mouse over "Save as" then when the context menu displays toward the right, click on "Ping picture". Type in a "File name" you'll remember and again making note where you're saving the file so you can find it again (you'll see the file path in the "File Path" bar at the top of the "Save" window) then click on the "Save" button. (If instead of "hovering" your mouse over "Save as" but you instead CLICKED on "Save as" then in the "Save as" window click the down arrow in the "Save as type" option and select "PNG", type in a file name you'll remember again keeping in mind where you're saving the file so that you can find it again).
3) Post a reply here with this image file by clicking on "Post reply" in this topic and then click on the "Upload attachment" tab below where you post your reply text, "browse" to where you saved the "ping" file, then "select" the file (DOUBLE-CLICK) ON IT, then click "Add the file".
4) Place your cursor in the reply where you want to post the attached file and click on "Place inline". You're done, post the reply. Once posted in this topic you should then display the same email including the same phrase that you posted in the "Paint" program.
These steps are described in more detail in the link provided below, but I've tried to be more specific to provide more concise instructions hopefully.
pop_pepper, if the font is different when reading this same email in PP than it is in the actual email reading it in your browser and there is nothing in the email that you wouldn't mind me seeing then if you'd prefer to forward the entire email to me instead of going through the steps to attach it and post here you're welcome to forward this same email to a temporary email address that is good for the next two weeks:
pop_peeper@tempemail.net (note that this email address is good for the next two weeks only)
For help to attach a screen shot of this email read from your browser do the following:
How to take a screenshot & attach/insert it into your post
