Esumsoft Forums

Along with the subject error message (scrnsht below) we get the following 'problem details'...

Problem signature:
Problem Event Name: AppHangB1
Application Name: POPPeeper.exe
Application Version: 4.0.1.0
Application Timestamp: 5489de86
Hang Signature: 04a0
Hang Type: 514
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Hang Signature 1: 04a079eba9dd421b883d6e4402e8cb97
Additional Hang Signature 2: 9924
Additional Hang Signature 3: 9924454f3d173f4fdb02072c59de4310
Additional Hang Signature 4: c7d0
Additional Hang Signature 5: c7d09c8d0fcc5ac79a03a618bcbf0130
Additional Hang Signature 6: 2748
Additional Hang Signature 7: 274893f87a5296b9e3acdf49404c4277


Thoughts ?

Can you provide any context as to when it happens and how often:
- How many times per day or once every X days?
- Does it happen in the background or when you're actively using PP?
- What types of accounts do you have?
- Is there any kind of pattern when it hangs?
- Any other information you can think of that might be relevant?

One other thing to check:
1) Make sure you have 'Advanced options' enabled (Main menu: Tools / Options / General; it's on the top-right)
2) Right-click on empty space (below the last account) in your Accounts list and select "Server info (all)" -- make sure that you see "(all)" is included
3) Select, copy and paste the information in your reply