POP Peeper will not delete Pop 3 email ?
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sportman12
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POP Peeper will not delete Pop 3 email ?
POP Peeper will not delete Pop 3 email is their a fix please get back to me
Re: POP Peeper will not delete Pop 3 email ?
What email provider has the problem (i.e. Outlook/Hotmail, Gmail, Yahoo etc)?
Additional information would help, like what it is you are doing and what occurs.
Without more information it's difficult to say if this topic would apply but here is a recent topic involving this question: Re: Peeped Messages Remain After Downloading From Servers To Client, if your issue has to do with Gmail you might scroll this topic for information that might help you out.
Additional information would help, like what it is you are doing and what occurs.
Without more information it's difficult to say if this topic would apply but here is a recent topic involving this question: Re: Peeped Messages Remain After Downloading From Servers To Client, if your issue has to do with Gmail you might scroll this topic for information that might help you out.
Good judgment comes from experience and a lot of that comes from bad judgment. - Will Rogers
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sportman12
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Re: POP Peeper will not delete Pop 3 email ?
lakrsrool it is my isp verizon it dose not delete the mail my webmail dose delete please get back to me
Re: POP Peeper will not delete Pop 3 email ?
Also, are you saying that messages you delete from POP Peeper are not being deleted from the server, or that messages you delete from the server (e.g. via webmail) are not being removed from POP Peeper?
Assuming you mean the former -- when you delete a message in PP, do you see a blue trashcan next to the message in the message list? This indicates that the message is marked for deletion and it will be deleted on the next mailcheck. Perhaps you haven't waited until the next mailcheck to see if it will be deleted?
Assuming you mean the former -- when you delete a message in PP, do you see a blue trashcan next to the message in the message list? This indicates that the message is marked for deletion and it will be deleted on the next mailcheck. Perhaps you haven't waited until the next mailcheck to see if it will be deleted?
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sportman12
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Re: POP Peeper will not delete Pop 3 email ?
Jeff yes when I delete a message in PP, I see a blue trashcan next to the message in the message list? yes This indicates that the message is marked for deletion and it will be deleted on the next mailcheck.it dose not I waited until the next mailcheck to see if it will be deleted it dose not please get back to me
Re: POP Peeper will not delete Pop 3 email ?
After the next mail check, does the message remain in PP with the blue trashcan, or is the blue trashcan removed?
Are there any errors? If there is an error, it may be preventing PP from deleting messages. When there is an error, there is a yellow '!' button in the statusbar (bottom-right of main window) -- press it to see the errors.
If there are no errors, right-click on the account in the Accounts List (left-side of the main PP window) and select "Check Mail" -- does the message get deleted after that is done?
Are there any errors? If there is an error, it may be preventing PP from deleting messages. When there is an error, there is a yellow '!' button in the statusbar (bottom-right of main window) -- press it to see the errors.
If there are no errors, right-click on the account in the Accounts List (left-side of the main PP window) and select "Check Mail" -- does the message get deleted after that is done?
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sportman12
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Re: POP Peeper will not delete Pop 3 email ?
Jeff it only happens using my isp verizon not webmail
After the next mail check, does the message remain in PP with the blue trashcan, or is the blue trashcan removed?
Answer message remain in PP with the blue trashcan
Are there any errors? If there is an error, it may be preventing PP from deleting messages. When there is an error, there is a yellow '!' button in the statusbar (bottom-right of main window) -- press it to see the errors.
Answer No errors
If there are no errors, right-click on the account in the Accounts List (left-side of the main PP window) and select "Check Mail" -- does the message get deleted after that is done?
Jeff also I sometimes I do not get emails to appear in pp using my isp verizon account I can show you my isp account sceenshot setup please get back to me
After the next mail check, does the message remain in PP with the blue trashcan, or is the blue trashcan removed?
Answer message remain in PP with the blue trashcan
Are there any errors? If there is an error, it may be preventing PP from deleting messages. When there is an error, there is a yellow '!' button in the statusbar (bottom-right of main window) -- press it to see the errors.
Answer No errors
If there are no errors, right-click on the account in the Accounts List (left-side of the main PP window) and select "Check Mail" -- does the message get deleted after that is done?
Jeff also I sometimes I do not get emails to appear in pp using my isp verizon account I can show you my isp account sceenshot setup please get back to me
Re: POP Peeper will not delete Pop 3 email ?
sportman12, has this Verizon account worked in the past?
Have you recently added this Verizon account or recently changed the accounts settings?
Do you have another Verizon account that works or is this the only one you have in POP Peeper?
Have you recently added this Verizon account or recently changed the accounts settings?
Do you have another Verizon account that works or is this the only one you have in POP Peeper?
Yes, please post a screenshot of this Verizon accounts setup.sportman12 wrote:.... I can show you my isp account sceenshot setup please get back to me
Have you tried this? When you see a message that has a trashcan displayed that has not deleted after a Mail Check has been done, then if you right-click on that Verizon account in the left pane where your accounts are listed and in the list of menu choices that displays you select "Check Mail", then what is it that happens? Do you see anything change like some kind message saying what Pop Peeper is doing in the "status line" at the bottom of the POP Peeper window when you clicked on "Check Mail"? And does the message get deleted or remain after doing a "Check Mail"?Jeff wrote:If there are no errors, right-click on the account in the Accounts List (left-side of the main PP window) and select "Check Mail" -- does the message get deleted after that is done?
Good judgment comes from experience and a lot of that comes from bad judgment. - Will Rogers
Re: POP Peeper will not delete Pop 3 email ?
sportman12, I have removed your post, because you included personal information in your attachment, and moved it to a secure area where it cannot be seen. When you post screen-shots always remember to redact all personal information for security reasons.
I had asked:
I noticed two things in your screen-shot.
1) The account was not "enabled", you need to have this option checked for the account to get messages in POP Peeper
2) The account is not using "SSL", I would assume that Verizon accounts would need to use SSL for their setup.
Screen-shot example of what you should have:
If you look at this website: Set up your email software with your Verizon email account settings you will see the following:
I had asked:
I'm assuming this is a new account you have added.lakrsrool wrote: Have you recently added this Verizon account or recently changed the accounts settings?
I noticed two things in your screen-shot.
1) The account was not "enabled", you need to have this option checked for the account to get messages in POP Peeper
2) The account is not using "SSL", I would assume that Verizon accounts would need to use SSL for their setup.
Screen-shot example of what you should have:
- POP3 Settings you do not have (notice I have redacted all personal information)
Try changing these settings and see if this helps.Before you begin:
You'll need the following settings:
Your MyVerizon User ID and Password
Incoming mail server (POP3): pop.verizon.net
Incoming Server Port Numbers: 995
Outgoing mail server (SMTP): smtp.verizon.net
Outgoing Server Port Numbers: 465
Make sure SSL encryption is enabled for the incoming and outgoing mail server.
Good judgment comes from experience and a lot of that comes from bad judgment. - Will Rogers
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sportman12
- Posts: 118
- Joined: Sun Apr 03, 2016 3:25 pm
Re: POP Peeper will not delete Pop 3 email ?
lakrsrool use your screenshot and account settings please get back to me
Re: POP Peeper will not delete Pop 3 email ?
Only change the setting as you see them that are circled in red, it would appear your other settings should all be okay.sportman12 wrote:lakrsrool use your screenshot and account settings please get back to me
Good judgment comes from experience and a lot of that comes from bad judgment. - Will Rogers
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sportman12
- Posts: 118
- Joined: Sun Apr 03, 2016 3:25 pm
Re: POP Peeper will not delete Pop 3 email ?
lakrsrool I changed the setting as you said circled in red, it did not work it did not download mail in thunderbird no mail is downloades please get back to me.
Re: POP Peeper will not delete Pop 3 email ?
If you have enabled this account and you actually do have messages in this Verizon account and you do not get any messages in POP Peeper then you should be getting errors in POP Peeper.
Please do this for me, in your web browser, log-in to the Verizon Email website using this link --> Please Sign In to Webmail and make sure you actually do have messages in your Verizon Webmail account.
When you do this (above) do you actually see messages in the accounts inbox?
If you do see messages in that accounts inbox logged into the account using your browser on the web then if POP does a Mail Check for this account and messages do not arrive in the POP Peeper inbox you would be expected to be getting an error of some kind.
Are you sure you are not getting an error in POP Peeper if you actually do have messages in the accounts inbox on the web?
If you are not, please RIGHT-CLICK on the account in the left pane of the POP Peeper interface (where all of your accounts are listed to the left) and after doing a RIGHT-CLICK then you will get a menu of choices, click on "Check mail" at the top of the list and post back what happens. Are you getting an error in POP Peeper (the account would be underlined and you would see a yellow exclamation in the lower right corner of POP Peeper).
Please post back exactly what happens after you RIGHT-CLICK and select "Check Mail" from the list. Thank you.
Please do this for me, in your web browser, log-in to the Verizon Email website using this link --> Please Sign In to Webmail and make sure you actually do have messages in your Verizon Webmail account.
When you do this (above) do you actually see messages in the accounts inbox?
If you do see messages in that accounts inbox logged into the account using your browser on the web then if POP does a Mail Check for this account and messages do not arrive in the POP Peeper inbox you would be expected to be getting an error of some kind.
Are you sure you are not getting an error in POP Peeper if you actually do have messages in the accounts inbox on the web?
If you are not, please RIGHT-CLICK on the account in the left pane of the POP Peeper interface (where all of your accounts are listed to the left) and after doing a RIGHT-CLICK then you will get a menu of choices, click on "Check mail" at the top of the list and post back what happens. Are you getting an error in POP Peeper (the account would be underlined and you would see a yellow exclamation in the lower right corner of POP Peeper).
Please post back exactly what happens after you RIGHT-CLICK and select "Check Mail" from the list. Thank you.
Good judgment comes from experience and a lot of that comes from bad judgment. - Will Rogers
Re: POP Peeper will not delete Pop 3 email ?
sportman12, I have another question for you concerning some confusion I have.
You have been previously posted that POP Peeper would not delete messages for this account in POP Peeper
So it would appear that you have been getting messages at some point not very long ago because the original problem you reported was that messages that were in POP Peeper were not getting deleted.
If after you log-in to your Verizon account on the web and if you do not see messages in the inbox then POP Peeper would not have any in its inbox either after doing a Mail Check.
Let us know what you find when you log-in to the Verizon account using your browser on the web.
You have been previously posted that POP Peeper would not delete messages for this account in POP Peeper
.... so apparently these messages have arrived in the POP Peeper inbox in this case.sportman12 wrote:Jeff yes when I delete a message in PP, I see a blue trashcan next to the message in the message list? yes This indicates that the message is marked for deletion and it will be deleted on the next mailcheck.it dose not I waited until the next mailcheck to see if it will be deleted it dose not please get back to me
So it would appear that you have been getting messages at some point not very long ago because the original problem you reported was that messages that were in POP Peeper were not getting deleted.
If after you log-in to your Verizon account on the web and if you do not see messages in the inbox then POP Peeper would not have any in its inbox either after doing a Mail Check.
Let us know what you find when you log-in to the Verizon account using your browser on the web.
Good judgment comes from experience and a lot of that comes from bad judgment. - Will Rogers
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sportman12
- Posts: 118
- Joined: Sun Apr 03, 2016 3:25 pm
Re: POP Peeper will not delete Pop 3 email ?
lakrsrool logged-in to the Verizon Email website using this link --> I Sign In to Webmail and make sure you actually do have messages in your Verizon Webmail account.
When you do this (above) do you actually see messages in the accounts inbox? No I do not see any messages
am not getting an error in POP Peeper no messages in the accounts inbox on the web No errors
If you are not, please RIGHT-CLICK on the account in the left pane of the POP Peeper interface (where all of your accounts are listed to the left) and after doing a RIGHT-CLICK then you will get a menu of choices, click on "Check mail" at the top of the list and post back what happens. Are you getting an error in POP Peeper (the account would be underlined and you would see a yellow exclamation in the lower right corner of POP Peeper).
No errors
please get back to me
When you do this (above) do you actually see messages in the accounts inbox? No I do not see any messages
am not getting an error in POP Peeper no messages in the accounts inbox on the web No errors
If you are not, please RIGHT-CLICK on the account in the left pane of the POP Peeper interface (where all of your accounts are listed to the left) and after doing a RIGHT-CLICK then you will get a menu of choices, click on "Check mail" at the top of the list and post back what happens. Are you getting an error in POP Peeper (the account would be underlined and you would see a yellow exclamation in the lower right corner of POP Peeper).
No errors
please get back to me
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sportman12
- Posts: 118
- Joined: Sun Apr 03, 2016 3:25 pm
Re: POP Peeper will not delete Pop 3 email ?
lakrsrool logged-in to the Verizon Email website using this link --> I Sign In to Webmail and make sure you actually do have messages in your Verizon Webmail account.
When you do this (above) do you actually see messages in the accounts inbox? No I do not see any messages
am not getting an error in POP Peeper no messages in the accounts inbox on the web No errors
If you are not, please RIGHT-CLICK on the account in the left pane of the POP Peeper interface (where all of your accounts are listed to the left) and after doing a RIGHT-CLICK then you will get a menu of choices, click on "Check mail" at the top of the list and post back what happens. Are you getting an error in POP Peeper (the account would be underlined and you would see a yellow exclamation in the lower right corner of POP Peeper).
No errors
please get back to me
When you do this (above) do you actually see messages in the accounts inbox? No I do not see any messages
am not getting an error in POP Peeper no messages in the accounts inbox on the web No errors
If you are not, please RIGHT-CLICK on the account in the left pane of the POP Peeper interface (where all of your accounts are listed to the left) and after doing a RIGHT-CLICK then you will get a menu of choices, click on "Check mail" at the top of the list and post back what happens. Are you getting an error in POP Peeper (the account would be underlined and you would see a yellow exclamation in the lower right corner of POP Peeper).
No errors
please get back to me
Re: POP Peeper will not delete Pop 3 email ?
sportman12, then if there are no messages in your Verizon email account when logged into the web then there will not and should not be any messages in POP Peeper for this same account and is the reason you are not getting any errors as well. I would say that POP Peeper is apparently working correctly. 
If you find that you either do not get messages in POP Peeper that are in this same Verizon email accounts inbox on the web then report back to us with this information.
Also, if you are unable to delete messages in the POP Peeper inbox in the future then of course report back to us in this case as well.
But as of now it would appear that there may not be any problems with POP Peeper.
You had previously had this account disabled in POP Peeper (recall "enabled" setting circled in red that was not checked) so at that time whenever POP Peeper would do a scheduled "Mail Check" based on your "Mail Check" interval settings in "Tools" > "Options" > "Mail check" POP Peeper would at that time not Check for mail for this account because the account was not "enabled".
Now POP Peeper should check for mail for this account and if you have messages in this Verizon inbox (logging into the account on the web) then POP Peeper should display them in the inbox for this account in POP Peeper.
If you find that you either do not get messages in POP Peeper that are in this same Verizon email accounts inbox on the web then report back to us with this information.
Also, if you are unable to delete messages in the POP Peeper inbox in the future then of course report back to us in this case as well.
But as of now it would appear that there may not be any problems with POP Peeper.
You had previously had this account disabled in POP Peeper (recall "enabled" setting circled in red that was not checked) so at that time whenever POP Peeper would do a scheduled "Mail Check" based on your "Mail Check" interval settings in "Tools" > "Options" > "Mail check" POP Peeper would at that time not Check for mail for this account because the account was not "enabled".
Now POP Peeper should check for mail for this account and if you have messages in this Verizon inbox (logging into the account on the web) then POP Peeper should display them in the inbox for this account in POP Peeper.
Good judgment comes from experience and a lot of that comes from bad judgment. - Will Rogers
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sportman12
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Re: POP Peeper will not delete Pop 3 email ?
lakrsrool I do not get messages in POP Peeper that are in this same Verizon email accounts inbox on the web then report back to us with this information.
In thunderbird mail shows up not in Pop peeper are theses screenshots set correct
In thunderbird mail shows up not in Pop peeper are theses screenshots set correct
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Re: POP Peeper will not delete Pop 3 email ?
Because you have messages in Thunderbird doesn't necessarily mean that they will be in the POP Peeper inbox.
POP Peeper is getting the inbox messages from your Verizon provider. Whether messages remain in the Thunderbird inbox for this account I would presume would be based on settings you might have in Thunderbird perhaps.
The point is, whatever is in the inbox of your providers inbox (Verizon account when logging into the account on the web) is what will be in POP Peeper's inbox.
So because there are not any messages in your Verizon account when you log-in on the web as you have said is the case then POP Peeper will not have any messages in that accounts inbox either.
As far as what you want to see in POP Peeper would be what is in the providers inbox and this is what we have in this case from what I understand. That is there are no messages in the POP peeper inbox because there are not any in the Verizon inbox on the web when logging in using your browser. What Thunderbird has in its inbox for this account is of no material consequence to what POP Peeper will have in this same accounts inbox. That is as far as I understand the situation to be with your Verizon account.
Perhaps Jeff will elaborate more on this tomorrow. From my perspective I'm inclined to think that POP Peeper is likely doing what it should be doing. 
Addendum: Btw, I didn't mention this before because I don't think this is causing any problem for your currently but you should know one thing as a side note - we do not recommend setting the polling interval to just 2 minutes as we generally recommend a minimum of 10 minutes or more to avoid potential issues that can sometimes occur with some email providers.
POP Peeper is getting the inbox messages from your Verizon provider. Whether messages remain in the Thunderbird inbox for this account I would presume would be based on settings you might have in Thunderbird perhaps.
The point is, whatever is in the inbox of your providers inbox (Verizon account when logging into the account on the web) is what will be in POP Peeper's inbox.
So because there are not any messages in your Verizon account when you log-in on the web as you have said is the case then POP Peeper will not have any messages in that accounts inbox either.
As far as what you want to see in POP Peeper would be what is in the providers inbox and this is what we have in this case from what I understand. That is there are no messages in the POP peeper inbox because there are not any in the Verizon inbox on the web when logging in using your browser. What Thunderbird has in its inbox for this account is of no material consequence to what POP Peeper will have in this same accounts inbox. That is as far as I understand the situation to be with your Verizon account.
Perhaps Jeff will elaborate more on this tomorrow.
From my perspective I'm inclined to think that POP Peeper is likely doing what it should be doing. Addendum: Btw, I didn't mention this before because I don't think this is causing any problem for your currently but you should know one thing as a side note - we do not recommend setting the polling interval to just 2 minutes as we generally recommend a minimum of 10 minutes or more to avoid potential issues that can sometimes occur with some email providers.
Last edited by mjs on Tue May 17, 2016 11:41 am, edited 1 time in total.
Reason: Added point as a side note regarding the recommended minimum polling interval value
Reason: Added point as a side note regarding the recommended minimum polling interval value
Good judgment comes from experience and a lot of that comes from bad judgment. - Will Rogers
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sportman12
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- Joined: Sun Apr 03, 2016 3:25 pm
Re: POP Peeper will not delete Pop 3 email ?
Jeff not getting any mail using my isp verizon with pp as for webmail like Gmail it works please get back to me