Esumsoft Forums

I had 19 emails deleted all in the screenshot is still says 10 unread emails should it deleted unread emails to please get back to me

Note: I have edited the image you have attached to remove personal information.

Click on your Junk button (the button displaying in orange suggests you have Junk mail): Make sure you have this selected by clicking the arrow to see the drop-down list: See if doing this displays more messages that were not getting displayed previously.

Note - If you did not have Junk your button would look like this (not orange):

lakrsrool the show junk and unknown should be marked and it will delete all emails ?

No, you do this as a temporary measure, so that Junk mail will get displayed in the inbox so then you can do what you want with those Junk messages (Delete or Report).

This is only to be done temporarily so that you can see the Junk mail that you have, that was not getting displayed before.

You should click on the "Junk" button again after you are done looking at the Junk Mail you have so that your regular mail that is not Junk will then be displayed in your inbox once again (as before).

lakersrool when the Junk mail gets displayed in the inbox so then you can do what you want with those Junk messages (Delete or Report) can not delete in junk settings ?

sportman12 wrote:lakersrool when the Junk mail gets displayed in the inbox so then you can do what you want with those Junk messages (Delete or Report) can not delete in junk settings ?

Yes you can delete the messages at any time just as long as the messages are displayed in your inbox.

The important thing to remember is that when you are done doing what you want with the Junk mail (probably delete) then you need the Junk mail button setting set back to what it was before so that "regular" legit mail that is not Junk will be displayed in your POP Peeper accounts inbox.

Keep in mind only Junk mail will get displayed in your email accounts inbox until you change the Junk mail setting back to show "legit" mail (messages that are not Junk). Note: you could select "Show legit and unknown" if you like from the Junk mail button list you saw before.

I'm leaving on some errands in awhile so there is a limited time for now that I can get back to you, so if you have any additional question then possibly another POP Peeper team member can follow-up.

Hope this helps you out.