Hello
wildchild1954,
Sorry to hear of the issue you're having.
In the interim, while awaiting further review of your topic by other members of
The PP Team, please post back with the info requested below, which will help us more readily ascertain the problem/resolution:
1. Are you able to log-in to the accounts
via your browser without any issues?
2. Please confirm which
version of POP Peeper you are currently using, and that all plugins are updated?
3. How are you accessing the affected Outlook accounts?
(i.e.
Hotmail/Outlook,
IMAP,
POP3)
[
TO CHECK: Open PP. Right-click on the account(s) in the
Account List. Click on "
EDIT ACCOUNT" in the menu options shown. On the next page displayed, under the [
GENERAL] tab, look at what is shown in the box beside, "
Server type"].
4. If you are accessing the Outlook accounts using
Hotmail/Outlook (
i.e. Webmail), how often is POP Peeper performing mail checks?
5. You indicated the accounts are
always "
timing-out". Are those accounts
ever able to successfully perform a mail check without any errors?
Thank you and best regards,