[solved] problem with a newsletter

[lian]

Hello, Jackmail’s newsletter (WordPress plugin) is not scrollable in Popeeper. I told them about the problem but they focus on popular webmail solutions (Gmail, Outlook…). I would be curious to have your point of view – the reason of the problem and if it’s easy to fix. See attachment.

[spc3rd]

Morning lian,

I edited your post because the email source code contains personally-identifiable info, specifically - your email address.

Your topic will remain active here so other members of the The Esumsoft Team can review it and provide their feedback. If you feel it necessary to provide the source code, please send an email to Jeff at: support at esumsoft dot com, describing the issue you are reporting here. (You can include the source code in your email).
Please be sure to let him know you have posted here in the Forums.

Thank you & best regards.

[lian]

Thanks Pete - I should have checked this.

[spc3rd]

You are welcome!

Cheers!

[Jeff]

I had posted my original diagnosis and comments here:
viewtopic.php?f=3&t=7078

Something I didn't mention there and thought of this time around -- assuming that you have TB or another client installed, you can use File / Open message in client, which might be more convenient for you.

[lian]

Sorry, I completely forgot that I already posted a similar subject.

[Jeff]

No problem

You mentioned you had contacted them; did you mention that it doesn't work in IE? IE may not be an overly popular browser (~3% overall), but it's still a significant enough browser that I, personally, wouldn't ignore.

[lian]

Yes I contacted them and added a link to this thread - well, the other one.