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Maximum Number of Computers Problem
Posted: Sun Jul 15, 2018 2:11 am
by GaryS
I've been using Pop Peeper for a long time and it has been installed on several computers. My current desktop is a HP. My current laptop is an HP and they were purchased about the same time. I recently purchased a 11.6" Dell Latitude 2 in 1. These are the three I want to us Pop Peeper on. Can you deactivate older computers so I can install it on my newest ones?
Re: Maximum Number of Computers Problem
Posted: Sun Jul 15, 2018 4:05 pm
by Jeff
When you try to activate on your newest computer, it should be giving you the opportunity to de-activate an older device so that you can activate on the new computer. It will de-activate the computer whose most recent activation is the oldest.
I've updated your license so that you won't have any problems now activating your new computer. If you want, you can collect the "device" IDs (under Tools / Activation) and let me know which ones you want to keep and I'll de-activate any others (these IDs aren't sensitive, but it would be better if you PM'd or emailed these to me).
Re: Maximum Number of Computers Problem
Posted: Wed Jul 18, 2018 12:41 pm
by Kespeare
GaryS wrote: ↑Sun Jul 15, 2018 2:11 am
I've been
using D-Bal a lot for a long time and it has been installed on several computers. My current desktop is a HP. My current laptop is an HP and they were purchased about the same time. I recently purchased a 11.6" Dell Latitude 2 in 1. These are the three I want to us Pop Peeper on. Can you deactivate older computers so I can install it on my newest ones?
Hi Jeff, I would like to do this as well if possible. Should I just contact support with the required info?
Re: Maximum Number of Computers Problem
Posted: Wed Jul 18, 2018 12:51 pm
by spc3rd
Hi
Kespeare, and welcome to the
Esumsoft Forums!
Jeff should be along at some point to review your post, and provide further instructions.
In the interim,
The Esumsoft Team
requests that you please take a few minutes to review the following Sticky:
Information for new users and forum members
The article contains important information which new members should be acquainted with. If you have any additional questions or comments, please feel free to let us know.
Welcome aboard! 
Re: Maximum Number of Computers Problem
Posted: Wed Jul 18, 2018 12:55 pm
by Jeff
Yes, email (support at esumsoft dot com) from the email address you used to purchase the license.