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Rogers/Yahoo account stuck on "Retrieving Number of Messages"

Posted: Sat Jul 21, 2018 5:48 am
by PT268
Hello,

For the last couple of days one of my Rogers/Yahoo accounts has been stuck on "Retrieving Number of Messages". I am unable to disconnect the account as the option is greyed out (Advanced is checked in Tools > Options > General). Please let me know how to fix this...thank you!

Re: Rogers/Yahoo account stuck on "Retrieving Number of Messages"

Posted: Sat Jul 21, 2018 5:58 am
by PT268
Oops, spoke too soon - I should have downloaded the Webmail update, the problem seems to be fixed. Sorry for the false alarm!

Re: Rogers/Yahoo account stuck on "Retrieving Number of Messages"

Posted: Sat Jul 21, 2018 6:01 am
by spc3rd
Glad you were able to resolve the issue & thanks for letting us know, PT268! :)

Cheers!