Esumsoft Forums

Hello

I cannot make Peeper works ...
I check and recheck POP email server, username and password, but still "auth error" ...
Could you help me ?

Pierre

--- Version ---
OS: Windows 10 (x64)
POP Peeper: 4.5.2.0
Webmail: 4.5.7.0
SSL: 1.0.2.11
IMAP: 4.5.2.0
SendMail: 4.5.2.0
Profile Picture: 4.5.0.0
AntiJunk: 4.5.0.0
Spell Checker: 4.5.0.0
Web of Trust: 4.5.0.0

--- Error ---
ACCOUNT_1 [0: POP3] ['e02.amailor.com' (995) SSL: 1] [Smtp: 'e02.amailor.com' (587) SSL: 2] [consec: 10]
- Erreur d'identification ([AUTH] Authentication failed.)

Welcome to the Esumsoft Forums, Pierre !

Sorry to hear of the "Authorization failed" issue you are experiencing.
To get started, I have one question for you about the problem you are having:

Did you already have POP Peeper installed when this issue began (and PP was functioning properly), or are you installing POP Peeper for the very first time?

* Another forum member recently experienced an issue somewhat similar to yours. You may want to look at that topic HERE, to see if the information provided by Jeff and lakrsrool is of help.

Other members of the The Esumsoft Team will be reviewing your topic and provide additional feedback.
In the interim, as you are our newest member, we ask that you please review the following Sticky:

Information for new users and forum members.

The article contains important information which all new members should be aware of. If you should have any questions or comments, please feel free to let us know.

Thank you & welcome aboard!

Hello
I use POP Peeper for the very first time with this account.
I will check the topic you suggest
Pierre

An "authentication failed" error almost always means that the login-name and/or password is not correct. If you're sure that the password is correct, try changing the login-name -- if it doesn't already contain your full email address, change it to that; and if it does, then remove the "@example.com" so that it's just the username.

Hello Jeff
I update the password both on pop server and POP Peeper software and it works !
Sorry for disturbing you
PIerre