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Duped by purchase page?
Posted: Mon Sep 14, 2020 10:09 am
by tjpsnj
Hmmm, I was duped by the purchase page. When I paid up for v5 I paid 5$ to add on the plus-pak which I was already life time.
Assuming I paid to begin a life time payment as upgrades require?
No problem. I really enjoy the app!
Re: Duped by purchase page?
Posted: Mon Sep 14, 2020 2:26 pm
by Jeff
The Plus Pack was a free upgrade for v5, but it was Pro that has an upgrade fee. I do apologize if there was any confusion. Without being able to lookup your purchase history, I can't know for sure exactly what happened, but the general gist is:
- Pro v5 requires an upgrade fee, the exact fee dependent on when you purchased Pro, but not on whether you have the Plus Pack or not
- The Plus Pack v5 does not require an upgrade fee
Can you send me an email (support at esumsoft dot com) with the email address(es) you used to purchase so I can understand the situation?