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message not listed on server
Posted: Sat Jan 09, 2021 6:22 pm
by hime3
Can not delete 2 emails showing red X in ! column detailed as: message not listed on server.
How to delete?
How emails become "stranded" in PP and not on server?
thanks
hime
Re: message not listed on server
Posted: Sat Jan 09, 2021 6:34 pm
by mjs
To delete the message from the PP In-box - do a right-click on the message and select "Delete" from the context menu.
Re: message not listed on server
Posted: Sat Jan 09, 2021 6:51 pm
by mjs
The reason for a red "X" in this column could be because the email service changed the UID (Unique Identifier - that the server and client use to identify messages) for these messages. There may be other reasons for this as well - other members of the
Esumsoft Team may provide additional details.
Re: message not listed on server
Posted: Mon Jan 11, 2021 7:22 pm
by Jeff
POP Peeper usually removes messages not on the server automatically, but there are 2 exceptions:
1) You've disabled that setting (edit account: "Advanced" page, "remove messages not on server" is enabled by default)
2) POP Peeper may not remove messages while you have a view-message window open; closing all view-message windows will clean up those red-X messages.