Page 1 of 1

Search module problem

Posted: Tue May 25, 2021 4:49 am
by bqsjayce
Hello,

First, I'm sorry for poor english.
I use poppeeper since a lot of year (Pro + PlusPack).
I have 40/50 email address and 27234 emails in poppeeper.
Since a few time (I don't know When it's happen), the search module don't retrieve all of the email that match the keyword.

anyone has the same issue ?

Thx

Re: Search module problem

Posted: Tue May 25, 2021 10:27 am
by mjs
Welcome to the forum bqsjayce,

Can you please give us a precise example of a specific search that fails to list a message that should have been included in the list of messages and be sure to include in the example what the specific message is that should have been listed in the search?

Thanks

Re: Search module problem

Posted: Tue May 25, 2021 10:37 am
by mjs
Also - you may find it helpful to click on this link Reference: Advanced search to take a look at different ways to help drill down to exactly what it is that you want to find in your In-box when doing a search. :wink:

Re: Search module problem

Posted: Wed May 26, 2021 8:54 am
by bqsjayce
Thank for Reply.

It's certainly my bad... I think the "rapid" search listening all mail contain the word in all category (From/To/Subject/Message).

Re: Search module problem

Posted: Wed May 26, 2021 5:17 pm
by Jeff
There are certain keywords (like the ones you listed) that are blacklisted because -- as you said -- they would appear in literally every email. These words aren't indexed and they are excluded when you try to search for them. So if you included one of these words in your search, that could certainly lead you to believe that it wasn't returning everything.