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PP update has error
Posted: Tue Nov 02, 2021 2:03 pm
by gordon
Hi,
I get this error when updating PP
There has been a critical error on this website.
Re: PP update has error
Posted: Tue Nov 02, 2021 2:11 pm
by Jeff
What's the URL of the web page you're getting this error?
Re: PP update has error
Posted: Tue Nov 02, 2021 2:17 pm
by gordon
I selected "I already have license" or something like that, and that gave the error.
It popped up again and I selected "activate", and that seems to have
fixed it, as I can see PP normally.
The URL is gone, I did not catch it.
Do you want me to try another update to see if I see the same error?
Re: PP update has error
Posted: Tue Nov 02, 2021 2:27 pm
by Jeff
Actually, I just found it myself, and it should be the same URL that the "I have a license" takes you to. It's the
Product request form that's having a problem. I'm looking into it now.
Re: PP update has error
Posted: Tue Nov 02, 2021 2:41 pm
by Jeff
The problem has been fixed.