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Crashes when attempting to view message
Posted: Wed Jan 04, 2023 12:21 am
by nugget1
In Windows 7, pressing "Enter" to view a message brings up a blank window and the program crashes. This bug started spontaneously in my previous version and now continues with version 5.4.1. It happens every time. In all other respects the program works correctly.
Anyone else having this problem?
Re: Crashes when attempting to view message
Posted: Wed Jan 04, 2023 8:30 am
by mjs
Nope (unable to reproduce your issue), I do not have this problem (on
Windows 7) - tested more than a dozen messages, all opened w/out any issues by pressing "Enter" (to view message) for the message selected in the Inbox. IF this occurs on all messages then off-hand it would appear that you may have a corrupted (message) data base issue (but - before we get to that, please post back the answers to the questions listed below).
A few Questions to start out with (in regards to using other methods to view messages):
1) Does doing a right-click and selecting (clicking on) "View message..." from the context menu open the selected message for you?
- Right-click method to view messages
2) Does the "View message" button successfully open (selected) messages for you?
- View Message button method to view messages
- PIC-2 View Message button.png (8.4 KiB) Viewed 569 times
3) When was the last time you rebooted your computer? -- if not recently, try this in the remote case there may be some kind of persistent glitch/conflict issue (we would like to remove all other possible causes prior to taking the corrupted file approach).
4) When you initially installed POP Peeper, did you originally download the program from the (official)
POP Peeper website?