Problem with Hotmail/Outlook

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Tomas_Sweden
Posts: 6
Joined: Mon Apr 14, 2014 6:59 am

Problem with Hotmail/Outlook

Post by Tomas_Sweden »

I have windows 7 64-bit and pop peeper 4.5.0.0 and then I click on "check mail" it stops and the processor are working hard. The Pop Peeper get stuck on "Retrieving Messages". The problem is with server type: Hotmail/Outlook. Then I change to POP3 and IMAP everything works as it should. And Gmail works perfectly also!

/Tomas
Pop Pepper 4.5.0.0
Webmail 4.4.12.0
SSL 1.0.2.11
IMAP 4.5.0.0
SendMail 4.5.0.0
PPTweaker 4.5.0.0
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mjs
Moderator
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Joined: Sun Jul 17, 2011 2:36 am

Re: Problem with Hotmail/Outlook

Post by mjs »

I am unable to confirm any problem with "Webmail" regarding Hotmail myself (PP 4.5 on Windows 7).... But that said, IMAP is the recommended protocol to use anyway. Glad to hear you have resolved your issue.Image
Good judgment comes from experience and a lot of that comes from bad judgment. - Will Rogers
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Jeff
Admin / Developer
Posts: 9425
Joined: Sat Sep 08, 2001 9:46 pm

Re: Problem with Hotmail/Outlook

Post by Jeff »

No problem here either (Win10 x64).

There's numbers associated with "retrieving messages (current / total)" -- do you remember if the "current" was increasing or was it stuck on a particular message?
Tomas_Sweden
Posts: 6
Joined: Mon Apr 14, 2014 6:59 am

Re: Problem with Hotmail/Outlook

Post by Tomas_Sweden »

Then I try to get mail with server type: Hotmail/Outlook it gets stuck on 1023 messages (I attach a pic). I think its stuck on the same number.
I tried to delete the data.db file in the C:\Program Files (x86)\POP Peeper\data\my Hotmail folder, but it didn't help.

/Tomas
Attachments
Hotmail.jpg
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Jeff
Admin / Developer
Posts: 9425
Joined: Sat Sep 08, 2001 9:46 pm

Re: Problem with Hotmail/Outlook

Post by Jeff »

There may be something special about that message. If you could isolate that message, I would be happy to try to troubleshoot it so that the issue can be fixed. Of course, "isolating" the particular message may not be easy. I may be able to help figure out which message it is if you email me and we can collect some logs (support at esumsoft dot com). Please include a link to this forum topic in your email for reference.
Tomas_Sweden
Posts: 6
Joined: Mon Apr 14, 2014 6:59 am

Re: Problem with Hotmail/Outlook

Post by Tomas_Sweden »

Ok I can mail you later!

But right now i get this error with server type: Hotmail/Outlook: Error: Try again later. (-1030) and Pop Peeper don't get any messages at all!
POP3 and IMAP works as before!

/Tomas
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Jeff
Admin / Developer
Posts: 9425
Joined: Sat Sep 08, 2001 9:46 pm

Re: Problem with Hotmail/Outlook

Post by Jeff »

That should be fixed with webmail v4.5.1 released earlier today. If PP hasn't updated yet for you, see this faq:
https://www.esumsoft.com/products/pop-p ... atewebmail
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