Problem activating PP on new computer; message says: Too many devices

POP Peeper: Tech support, suggestions, discussion, etc.
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fredj
Posts: 2
Joined: Fri Mar 23, 2018 4:17 am

Problem activating PP on new computer; message says: Too many devices

Post by fredj »

Trying to activate Pop Peeper on my new computer I got the message Too many devices. How can I deactivate the one on my old laptop? Is just uninstall Pop Peeper on my old laptop enough?

Fred
Last edited by spc3rd on Fri Mar 23, 2018 5:39 am, edited 1 time in total.
Reason: Modified topic TITLE for better attention to issue being reported.
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spc3rd
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Joined: Tue Aug 30, 2011 5:45 pm

Re: Problem activating PP on new computer; message says: Too many devices

Post by spc3rd »

Hi Fred and welcome to the PP Forums! :)

Sorry to hear of the activation problem you are having.

Given the nature of the issue you're experiencing, I've contacted Jeff about your topic post here. He should be stopping by later to review it, as well as, other members of The Esumsoft Team.

In the interim...as you are a new member of the Forums, We recommend you review the following:

Information for new users and forum members.

Important information is provided regarding the Forums and POP Peeper program which new members need to be aware of, including cautionary notes about personally-identifiable information. Links are also provided to additional resources which explain how to perform a variety of tasks, as well as, the steps to take if you experience problems with the POP Peeper program.

* Also, please post back with the following information:

1. Which version of Pop Peeper are you using?

2. What operating system are you using?

Thank you and welcome aboard!
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fredj
Posts: 2
Joined: Fri Mar 23, 2018 4:17 am

Re: Problem activating PP on new computer; message says: Too many devices

Post by fredj »

Hi Pete, thanks for welcoming me.

I have to say that I have 3 laptops with Pop Peeper on each. Replacing the oldest laptop I understood now that I have to remove Pop Peeper from my old laptop first. So my question was: Is uninstall Pop Peeper sufficient to have this license back for my new laptop or do I have to deactivate it somewhere?
I work with Pop Peeper Plus version 4.5.0.0 and Windows 10, latest edition.

Fred
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Jeff
Admin / Developer
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Joined: Sat Sep 08, 2001 9:46 pm

Re: Problem activating PP on new computer; message says: Too many devices

Post by Jeff »

Fred -- please email me at (support at esumsoft dot com) so we can take care of this. I just need to know what email address is paired with your license so I can fix it.
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