Udated Pop Peeper but now need to activate

POP Peeper: Tech support, suggestions, discussion, etc.
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Corwynder
Posts: 2
Joined: Wed Sep 09, 2020 5:52 pm

Udated Pop Peeper but now need to activate

Post by Corwynder »

Well, I see going to version 5 of Pop Peeper means you have to pay for an upgrade. No problem. Well, I no longer have access to the email I used when I first purchased Pop Peeper Pro. A couple of years ago I upgraded to a fiber line and lost that email since it was with the previous service povider. I did pay for an upgrade and lol as I'm writing this Pop Peeper did finally activate I see but now I need to update the plus pack and of course the auto updater is broken so as I understand it I'd need to use the Product Request form to get a link to download the plus pack. Of course that product request form wants the email address I used when I purchased Pop Peeper so it can email me a link. That won't work since I can't access that email. At least with Pop Peeper Pro I was able to download the update and then I paid for the upgrade. I can't do that with the Plus Pack.
Corwynder
Posts: 2
Joined: Wed Sep 09, 2020 5:52 pm

Re: Udated Pop Peeper but now need to activate

Post by Corwynder »

Disregard. I realized just using the old email address and putting in the first 10 digits of the Plus Pak license auto downloads Pop Peeper and the Plus pak so I'm good now. Now I just need to try to get Esumsoft to change my registered email address to one I have access to now and hope to have access to 30 years from now.
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Jeff
Admin / Developer
Posts: 9436
Joined: Sat Sep 08, 2001 9:46 pm

Re: Udated Pop Peeper but now need to activate

Post by Jeff »

I believe this has been taken care of, yes?
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