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[solved] problem with a newsletter

Posted: Sat Apr 28, 2018 9:38 am
by lian
Hello, Jackmail’s newsletter (WordPress plugin) is not scrollable in Popeeper. I told them about the problem but they focus on popular webmail solutions (Gmail, Outlook…). I would be curious to have your point of view – the reason of the problem and if it’s easy to fix. See attachment.

Re: problem with a newsletter

Posted: Sat Apr 28, 2018 9:51 am
by spc3rd
Morning lian,

I edited your post because the email source code contains personally-identifiable info, specifically - your email address.

Your topic will remain active here so other members of the The Esumsoft Team can review it and provide their feedback. If you feel it necessary to provide the source code, please send an email to Jeff at: support at esumsoft dot com, describing the issue you are reporting here. (You can include the source code in your email).
Please be sure to let him know you have posted here in the Forums.

Thank you & best regards.

Re: problem with a newsletter

Posted: Sat Apr 28, 2018 9:54 am
by lian
Thanks Pete - I should have checked this.

Re: problem with a newsletter

Posted: Sat Apr 28, 2018 10:05 am
by spc3rd
You are welcome!

Cheers! :mrgreen:

Re: problem with a newsletter

Posted: Tue May 01, 2018 4:31 pm
by Jeff
I had posted my original diagnosis and comments here:
viewtopic.php?f=3&t=7078

Something I didn't mention there and thought of this time around -- assuming that you have TB or another client installed, you can use File / Open message in client, which might be more convenient for you.

Re: problem with a newsletter

Posted: Tue May 01, 2018 4:57 pm
by lian
Sorry, I completely forgot that I already posted a similar subject.

Re: [solved] problem with a newsletter

Posted: Wed May 02, 2018 2:40 pm
by Jeff
No problem :)

You mentioned you had contacted them; did you mention that it doesn't work in IE? IE may not be an overly popular browser (~3% overall), but it's still a significant enough browser that I, personally, wouldn't ignore.

Re: [solved] problem with a newsletter

Posted: Wed May 02, 2018 3:12 pm
by lian
Yes I contacted them and added a link to this thread - well, the other one.