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  • Open FAQ in new window My Hotmail/Outlook account doesn't work as well as it used to or compared to other accounts. What's wrong?
  • With Outlook's latest interface, certain features have been disabled due to the complexity of the interface. These features are:

    • Attachments are not displayed
    • Sending email results in "Error (0)" (send mail is not supported)
    • Access to other folders on the server display the inbox instead (Pro/Plus Pack feature)
    Solution: Use IMAP/SMTP instead of WebMail: edit the account and change the "Server type" to "IMAP" (this will automatically change the necessary settings, including SMTP). The missing features as mentioned above are supported by IMAP/SMTP.